# How are you handling integrations and customization needs with BotNira AI?

BotNira AI has been simple and practical for handling calls and customer messages without constant monitoring, and the 24/7 availability helps avoid missed calls and slow responses. It’s also reduced repetitive back-and-forth and helped capture more leads when no one is available. The main gaps so far are limited integrations and customization options as the platform evolves. If you’re using BotNira AI, what integrations or customization features would make it more flexible for your day-to-day customer communication?

##### Post Metadata
- Posted at: about 2 months ago
- Author title: Customer support
- Net upvotes: 1



## Related Product
[BotNira AI](https://www.g2.com/products/botnira-ai/reviews)

## Related Category
[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)

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