# How are you centralizing feedback collection, triage, and customer follow-up in Userback?

Userback has helped us at meddle.com.au pull our whole user-feedback workflow into one place, from collecting input to triaging with the right context and responding to users to close the loop. The biggest benefit has been a faster, more organized feedback loop that feeds real customer ideas into what we build next. Our main wish is more access to feedback boards on the startup pricing tier without needing to move up a plan. How are others using Userback to manage feedback boards and keep everything organized?

##### Post Metadata
- Posted at: 26 days ago
- Author title: CEO
- Net upvotes: 1



## Related Product
[Userback](https://www.g2.com/products/userback/reviews)

## Related Category
[Bug Tracking](https://www.g2.com/categories/bug-tracking)

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