# What is Google Cloud Agent Assist used for?

What is Google Cloud Agent Assist used for?

##### Post Metadata
- Posted at: about 3 years ago
- Author title: Pinned by G2 as a common question
- Net upvotes: 1


## Comments
### Comment 1

The Google Cloud Agent Assist can be considered an AI colleague for customer service representatives, as it listens to the ongoing interaction, searches for information, and helps the representative to solve the problem more quickly.

##### Comment Metadata
- Posted at: 19 days ago
- Author title: Office Manager




## Related Product
[Google Cloud Agent Assist](https://www.g2.com/products/google-cloud-agent-assist/reviews)

## Related Category
[Chatbots](https://www.g2.com/categories/chatbots)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: over 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: over 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: over 13 years ago
  - Comments: 4