# Freshdesk filters and Jira connectors are great, but is “Word wise” search unreliable for you too?

In Freshdesk, I’ve found the built-in filters really helpful, and the connectors to Jira are handy for staying on top of work. It’s also made it easier to handle large volumes of tickets and saves time. That said, the “Word wise” search filter doesn’t return relevant results, and the matches often don’t seem related to the word being searched. Have you found a way to get more accurate results from “Word wise” search?

##### Post Metadata
- Posted at: about 9 hours ago
- Author title: Application Support Engineer
- Net upvotes: 1



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