# Which features are included with every GreenRope account?

Features included in GreenRope

##### Post Metadata
- Posted at: about 9 years ago
- Net upvotes: 1


## Comments
### Comment 1

GreenRope is a complete CRM, designed to be your business operating system. We organize our features into three areas, but all are included in every account.

Sales
- Customer relationship management (CRM) including contact and account-based tracking
- Unlimited user-defined data fields
- Opportunity management with custom sales paths
- Digital document signing
- Sales automation with custom workflows and triggered events
- Click-to-call, inbound call handling, call recording, transcription, SMS, and MMS all automatically integrated with the contact record
- Lead scoring (demographic and activity-driven)
- Quotes and invoicing
- Comprehensive reporting and funnel, with quotas and forecasting
- Gamification-based leaderboard for sales and support activities

Marketing
- Marketing automation with omnichannel listening and sending
- Email marketing with our drag-and-drop EasyBuilder 
- Landing pages with drag-and-drop construction and built-in signup forms with auto-responders
- Social media listening and automation / alerts
- Surveys with scoring and automation
- Easy-to-use campaign optimizer that tests different versions automatically and sends the winner to the majority of your audience
- Web analytics tools that include custom lead scoring, detailed campaign tracking, and behavioral analysis
- Campaign performance and conversion analysis tools that show you who your best leads are and why

Operations
- Project management with support for Gantt, agile, and Kanban, including hour tracking and invoicing integration
- Event management for managing large events with ticketing, registration, and payments, all connected to our CRM and marketing automation engine
- Calendaring for integration with personal calendars, including a built-in appointment booking system
- Knowledge base management through a collaborative wiki
- Realtime collaboration within groups through conversational chat
- Learning management system that tracks progress directly in your CRM
- Support ticketing and case management system, also linked directly to the CRM and marketing automation functions

Extras
- All forms include free reputation tracking and data appending for everyone who fills them out
- Build as many websites and e-commerce pages as you like
- Unlimited use of the built-in API
- Pricing is per-contact, not per-user so you don't have to worry about sharing logins
- All plans include our global business hours top-rated support via email, live chat, or phone
- Support for 26 languages and currencies

##### Comment Metadata
- Posted at: about 9 years ago
- Author title: Author :: Founder :: Traveler :: Pioneer of Complete CRM




## Related Product
[GreenRope](https://www.g2.com/products/greenrope/reviews)

## Related Category
[CRM](https://www.g2.com/categories/crm)

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