# Does the service go down often? Also how secure is it?

When vendors go down they may slow down the website and sometimes crash it. Also I noticed the company is from Israel. How secure is it?

##### Post Metadata
- Posted at: almost 5 years ago
- Author title: CTO
- Net upvotes: 1


## Comments
### Comment 1

Never had the service failed in the last 2 years. Seems very secure

##### Comment Metadata
- Posted at: over 4 years ago
- Author title: Getting you connected with current and future clients. Providing engagement solutions between Charities, Businesses, and Professionals.



### Comment 2

The service has never gone down that I am aware of. It is highly secure. 

##### Comment Metadata
- Posted at: over 4 years ago
- Author title: Sr. Marketing Manager



### Comment 3

I haven't known it to go down. Check their uptime here:
https://accessibleweb.statuspage.io/uptime

It's also secure and they have a publically accessible security statement found Q+A Found here:
https://accessibe.com/downloads/other/accessiBe_security_privacy.xlsx

##### Comment Metadata
- Posted at: over 4 years ago
- Author title: Founder



### Comment 4

I have yet to notice an outage, we've been using on 3+ sites for over 6 months, no noticeable page load delays or anything like that (and I actively monitor for SEO purposes). 

As far as security, Not exactly sure what the concern would be since users don't submit any sensitive data via the service. But I will say the onboarding process gives you a lot of confidence in both the service they offer and the team. 

##### Comment Metadata
- Posted at: over 4 years ago
- Author title: Digital Marketer



### Comment 5

Never had an issue with the system going down. You would not know that they are not based in the US, their team is available on US time zones 

##### Comment Metadata
- Posted at: almost 5 years ago
- Author title: Getting you connected with current and future clients. Providing engagement solutions between Charities, Businesses, and Professionals.



### Comment 6

This service has never gone down for us.  Also, there has been minimal website speed and responsive loss.  In fact, I'd say no discernable difference.

##### Comment Metadata
- Posted at: almost 5 years ago
- Author title: Manager, Systems/IT at Marks Supply Inc.



### Comment 7

No, it's secure and I have found it operating 99% of the time. Recently they have upgraded the site and tools and that caused a couple of issues but the site was always online

##### Comment Metadata
- Posted at: almost 5 years ago
- Author title: Getting you connected with current and future clients. Providing engagement solutions between Charities, Businesses, and Professionals.



### Comment 8

We've not have it go down at all so far...on our company site or the client sites that we've installed it on.

##### Comment Metadata
- Posted at: almost 5 years ago
- Author title: Founder




## Related Product
[accessiBe](https://www.g2.com/products/accessibe/reviews)

## Related Category
[Digital Accessibility Platforms](https://www.g2.com/categories/Digital-accessibility-platforms)

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