# What level of support does Qarrot provide?

Customer Support

##### Post Metadata
- Posted at: over 7 years ago
- Net upvotes: 1


## Comments
### Comment 1

Qarrot assigns a Customer Success Lead to each customer account. CSL's are available to the main program administrator of a customer account by phone or by email.

We also provide a knowledge base and helpdesk support to participating employees. The helpdesk responds to tickets within 1 business day.

##### Comment Metadata
- Posted at: over 7 years ago
- Author title: Founder and CEO at Qarrot | Engage + Motivate Employees | Rewards + Recognition Software Solutions




## Related Product
[Qarrot](https://www.g2.com/products/qarrot/reviews)

## Related Category
[Employee Recognition](https://www.g2.com/categories/employee-recognition)

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