Commence CRM offers a comprehensive set of business applications that rival enterprise level products costing much more. Competitors include Salesforce.com, Microsoft Dynamics CRM, Sugar CRM and vertical industry CRM solution providers. Commence CRM’s value proposition is that the product is easier to use and less expensive than those listed above.
Commence CRM provides growing businesses with a comprehensive suite of applications for account and contact management, activity management, lead management, sales opportunity management, marketing, customer support with ticketing, a web based customer portal, project management and multi-level reporting with analytics.
The product is ideal for businesses that require more functionality and customizability than is offered by the myriad of low cost one size fits all CRM solutions, but without the cost and complexity of enterprise level products.