# How do you measure success of an engagement?

Client Engagements

##### Post Metadata
- Posted at: over 8 years ago
- Net upvotes: 1


## Comments
### Comment 1

We assess benchmarks throughout the initiative in order to set our clients up for the greatest ROI.  We’ve outlined the major measures below: 

Pre-Implementation

• Executive support and participation
• Timely completion of workplan activities
• Timely deliverable reviews & approvals
• Completion of pre-work assignments

Leading Indicators

• Course evaluations | Adoption surveys
• Completion of “commitments to action”
• Success stories
• Management reinforcement

Operational Metrics (1 - 2x average sales cycle)

• Average deal size
• Annual Contract Value
• MRR/ARR
• Average sales cycle
• Win rates
• Pipeline health
• Revenue forecasting accuracy
• Time to productivity

Financial Metrics (2 - 4x average sales cycle)

• Revenue per sales rep
• Margin
• Cost of sales 
• Quota attainment
• Customer renewal rates

Engagement ROI

•	Cost vs. incremental sales revenue




##### Comment Metadata
- Posted at: over 8 years ago
- Author title: Creating Content and Digital Assets that Drive Revenue




## Related Product
[Force Management](https://www.g2.com/products/force-management/reviews)

## Related Category
[Sales Training](https://www.g2.com/categories/sales-training)

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