# can you track when a person OPENS an ATTACHMENT?

I want to track when the person not only opens the email but also opens the attached document so wonder if that is possible and how do I know that?

Also, what about tracking when they click on a LINK to say a dropbox file - how does that work - does it track it & how do I know

Thanks for your help

##### Post Metadata
- Posted at: over 10 years ago
- Net upvotes: 1


## Comments
### Comment 1

Sidekick does notify you when a recipient opens an attachment or clicks on a link. You will receive a notification from Sidekick specifying whether the recipient has open an email, clicked the link, or opened an attachment and there is an icon associated with each action.

Sidekick offers two real-time notification options. You can either get notifications through the Google Chrome Extension or you can download the Sidekick desktop app and a pop-up will notify you every time a recipient performs an action (such as an open, click, or download). Or you can view it on your Sidekick webpage.

##### Comment Metadata
- Posted at: over 10 years ago
- Author title: Director of Sales, Data Solutions at Caliber Technologies
- Net upvotes: 1


### Comment 2

Yes that is one of its basic functions unless I am missing something here. 

##### Comment Metadata
- Posted at: over 9 years ago
- Author title: Managing Director - CEO



### Comment 3

There is no way track a attachment download. You can link the file in your email and than it's possible to track that activity, even in sitekick.

##### Comment Metadata
- Posted at: over 10 years ago
- Author title: Full service WordPress agency



### Comment 4

You will need to go through a series of trace by using software like trace spirit or keyboard master editor to be able to track it which I don't recommend you to do since this is usually violation of application's agreement.

##### Comment Metadata
- Posted at: about 10 years ago
- Author title: Financial Analyst at Newmark Grubb Knight Frank
- Net upvotes: 1



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