# Can I use this to have a live point of contact, as in a Live chat?

I think a live chat integration would be great for most companies as it allows the problem to be resolved faster, apart from the fact that most people don't have the time to email or call the company.

##### Post Metadata
- Posted at: almost 5 years ago
- Author title: Head of Customer Service
- Net upvotes: 1


## Comments
### Comment 1

Yes! Zendesk Support Suite has a Live Chat component. 

##### Comment Metadata
- Posted at: almost 5 years ago
- Author title: Director of Operations




## Related Product
[Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## Related Category
[Help Desk](https://www.g2.com/categories/help-desk)

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