# BrightLocal setup issues: We had setup issues and now have a call scheduled with them to assist. After that call I will update this review.

We now have a call scheduled and will update the below after the call if it happens this week.

We have not been able to get BrightLocal working properly yet, and it has been hard to get assistance. Sales and support have felt sub-standard, and after spending hours on a support meeting we were told to expect a follow up but have not been able to contact anyone. Right now, no problems are being solved because we are still stuck in setup. If you ran into similar onboarding issues, what helped you get a response and move forward?

##### Post Metadata
- Posted at: 4 days ago
- Author title: CEO
- Net upvotes: 1



## Related Product
[BrightLocal](https://www.g2.com/products/brightlocal/reviews)

## Related Category
[Local SEO](https://www.g2.com/categories/local-seo)

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