# Beta Testing: how do you handle support without a public phone number?

I like the hands on aspect of Beta Testing, and for probably the first time ever I feel like I’m being heard. What I don’t like is the lack of a direct contact phone number that’s listed publicly, and I’d also prefer more frequent invitations. Overall, it helps solve otherwise unavoidable product and software problems that could be critical and waste a ton of time. How are others getting timely help and staying engaged when contact options feel limited?

##### Post Metadata
- Posted at: 2 days ago
- Author title: Open to Opportunities!
- Net upvotes: 1



## Related Product
[Beta Testing](https://www.g2.com/products/beta-testing/reviews)

## Related Category
[Crowd Testing Tools](https://www.g2.com/categories/crowd-testing-tools)

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