No, your responses will not be lost. It will be temporarily stored in the app. Offline responses will be sent automatically once you login. You can also send the offline responses manually by going to the Settings page in CC Cart App and choosing Send Offline Responses. You can also track the number of offline responses you have in the same section.
Further, you can collect feedback in offline mode. Feedback will be synced once the Internet connection is restored.
CloudCherry is a Customer Experience Management (CEM) platform that is changing the way organizations around the globe listen and respond to customers. CloudCherry's innovative journey-based approach, integrations and predictive analytics allows business leaders to quickly understand customer needs to proactively tackle churn, increase recommendations and productivity. With its quick deployment architecture and Customer Experience framework CloudCherry enables industry-leading response rates, real-time actionable insights and business outcomes. CloudCherry's customer obsession means that support is bundled into the platform for the best CEM value on the market today.
CloudCherry is based out of Salt Lake City UT, with offices in Singapore, India & Dubai.