# Are they ever going to fix the issue with opening new tabs and it updating a different ticket?

When we open a new tab for each work order.  It will sometimes update a different ticket when we add a note or close it.  It has been this way for years and every update we have installed.

##### Post Metadata
- Posted at: almost 7 years ago
- Author title: Saginet Systems Coordinator
- Net upvotes: 1


## Comments
### Comment 1

I don't think that will happen in near future.
We have the same issue and got in touch with SolarWinds developers multiple times.
They are hardly any good updates on WHD in last few years.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Senior IT Analyst at Blenheim Chalcot




## Related Product
[SolarWinds Web Help Desk](https://www.g2.com/products/solarwinds-web-help-desk/reviews)

## Related Category
[Service Desk](https://www.g2.com/categories/service-desk)

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