# I have a feeling that Amazon charges heavily. How about rackspace? What about the service?

Amazon vs Rackspace

##### Post Metadata
- Posted at: almost 13 years ago
- Author title: Founder at A or B or C Technologies, Web application developer, Social Media Expert
- Net upvotes: 1


## Comments
### Comment 1

RackSpace is completely inflexible once a lease is signed. I would never recommend them to anyone.  For example, their Managed Backup has a 2 hour guarantee. That really means someone will respond to the request within 2 hours.  Our single file restore has taken up to 13 hours.

##### Comment Metadata
- Posted at: about 4 years ago
- Author title: VP Development & Operations



### Comment 2

Both rackspace and Amazon asked for credit card. But, heroku offered Free plan for hosting websites. It works best for me as I'm just a startup.. 

##### Comment Metadata
- Posted at: almost 13 years ago
- Author title: Founder at A or B or C Technologies, Web application developer, Social Media Expert



### Comment 3

Rackspace works extremely well and their customer service is fantastic. 

##### Comment Metadata
- Posted at: almost 13 years ago
- Author title: Digital Marketing Manager at ePlus inc.



### Comment 4

I think it depends on the service. Originally they used to be quite expensive but they are constantly reducing their pricing as they scale up (20+ times since they started and these are usually significant drops, eg 25% off S3 pricing across the board in November and several small drops on other services earlier this year) which is great :). I use EC2 spot instances which are generally significantly cheaper than Rackspace.

In the end the thing that tipped the balance for me was the sheer number of services you get with AWS and ease of use.

##### Comment Metadata
- Posted at: almost 13 years ago
- Author title: Cloud Technical Architect ☁️95k+ Students Trained at AdminToArchitect.com ~ 7x Salesforce MVP



### Comment 5

Depends on which Amazon services you use.  If you use their processing cycles, it may be a lot cheaper than building your own servers.  They have a wide array, so it's good to see how it will be configured to get a price point.  Also, I believe you can sign up for free to see what usage you will need/have.

##### Comment Metadata
- Posted at: almost 13 years ago
- Author title: President and COO - Supported Intelligence



### Comment 6

Not a feeling, actual fact. Have you compared plans / services?

##### Comment Metadata
- Posted at: almost 13 years ago
- Author title: Building, innovating and challenging for a brighter tomorrow




## Related Product
[Rackspace Technology](https://www.g2.com/products/rackspace-technology/reviews)

## Related Category
[Infrastructure as a Service (IaaS)](https://www.g2.com/categories/infrastructure-as-a-service-iaas)

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