# Be honest, if your software really compactable with all laptops?

I'm only asking because sometimes the video quality freezes and lags when we use it on certain laptops and I suspect that it is not the internet speed that is to blame but perhaps compatibility with the computer. Just my observation though.

##### Post Metadata
- Posted at: about 5 years ago
- Author title: --
- Net upvotes: 1


## Comments
### Comment 1

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##### Comment Metadata
- Posted at: over 3 years ago
- Author title: Student at University of Management and Technology - UMT



### Comment 2

There are 2 things that could be causing this. 
1. System settings/permissions. 
2. Internet connection. (Join.me lags a-lot if either party has a bad/slow/unstable internet connection. 

##### Comment Metadata
- Posted at: about 5 years ago
- Author title: Operations Manager at Market Leader




## Related Product
[GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews)

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