# Can you add a feature that lets users customize the notification sound for different inboxes?

Some inboxes are prioritized and having a unique notification sound for certain inboxes for customers' chats and emails will help a lot with being more responsive to this group of people.

##### Post Metadata
- Posted at: over 5 years ago
- Author title: Customer Support Representative
- Net upvotes: 1


## Comments
### Comment 1

Thanks for your feedback David. I'll make sure to send this on to our product team, however I would also advise you post this to our customer forum, forum.intercom.com, in the 'Product Wishlist' group.

##### Comment Metadata
- Posted at: over 5 years ago
- Author title: Principal Customer Advocacy Manager




## Related Product
[Fin](https://www.g2.com/products/fin/reviews)

## Related Category
[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)

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