# In term of HR, how much labor force reduction can the tools from MobileMonkey bring you?



##### Post Metadata
- Posted at: over 5 years ago
- Author title: Integrated Search Marketing Solution Consultant: PPC, SEO, Email & Social Media Marketing
- Net upvotes: 1


## Comments
### Comment 1

It depends on how you apply it. Some messaging can be stand-alone eg. we  make menu downloads, links to common questions like specials of the week etc for some clients.  

Other client we use it to collect one or two bits of contact info before a human becomes involved. 

I don't think I would frame MM as a way to reduce labour, but a way to improve customer service and increase lead generation because the more we use it, the more ways we find to better serve customers, grow our sales funnel etc. 

##### Comment Metadata
- Posted at: over 5 years ago
- Author title: Director of Sales




## Related Product
[Customers.ai](https://www.g2.com/products/customers-ai/reviews)

## Related Category
[Lead Intelligence](https://www.g2.com/categories/lead-intelligence)

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