# We have struggled with Method not working correctly for 4 months and still having issues. Why does it take so long and why dont you value customers?



##### Post Metadata
- Posted at: over 5 years ago
- Author title: Conveyor belting specialist and Product Procurement
- Net upvotes: 1


## Comments
### Comment 1

Hey Michael! I'm sorry to hear that your experience with us hasn't been ideal. If this issue still persists, please reach out to marketing@method.me and we'll do our best to get things sorted. 

##### Comment Metadata
- Posted at: about 5 years ago
- Author title: Manager, SEO & Content Marketing



### Comment 2

How is Method not working correctly? Have you reached out to their customer support via chat?

##### Comment Metadata
- Posted at: over 5 years ago
- Author title: Marketing / Accounting


#### Reply 1

Method can't calculate payment terms that are regularly used in the uk/ Europe. We had to get the out going emails modified so they were mobile friendly. We have random issues where it doubles tax. And support is very poor as it they don't always come up with a solution to the problem, just a poor work around. 

##### Reply Metadata
- Posted at: over 5 years ago
- Author title: Conveyor belting specialist and Product Procurement



## Related Product
[Method CRM](https://www.g2.com/products/method-crm/reviews)

## Related Category
[CRM](https://www.g2.com/categories/crm)

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