# How do I not appear in junk email through Showpad?

I have popped up in junk mail when I have shared content. Not often, but I want to ensure all of my emails go through.

##### Post Metadata
- Posted at: over 5 years ago
- Author title: Account Manager at Dynamic Machine
- Net upvotes: 1


## Comments
### Comment 1

Hi David, thanks for reaching out with this important topic! There are 2 important recommendations that we can make for such cases.

Firstly, make sure to always use an email body and not send out empty shares. Empty Share emails can look suspicious to the stronger spam filters because they only contain a link. 
To make it easier to implement this, you can set a default email body.

Secondly, you can ask your Showpad Admin to work with IT on setting up a sender domain within Showpad. By default, shares are sent out from our "share@showpad.com" email address. By allowing Showpad to send Shares from your domain, these emails can be sent out from your own email address which will make it less likely that the emails end up in the Spam folder. This takes a small IT effort from your side, but we can also help through the process.

Please feel free to reach out via our Help Center - https://help.showpad.com - if you'd like to continue the discussion for your specific use case, or get in touch with your Showpad admin.

##### Comment Metadata
- Posted at: over 5 years ago
- Author title: Manager - Technical Support at Showpad




## Related Product
[Showpad](https://www.g2.com/products/showpad/reviews)

## Related Category
[Sales Enablement](https://www.g2.com/categories/sales-enablement)

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