# How can we get a ticket ID ?



##### Post Metadata
- Posted at: over 5 years ago
- Net upvotes: 1


## Comments
### Comment 1

The ticket ID is the string of characters in the URL after the "events" portion. For example, if you have a ticket open, you will see:

orgname.kustomer.com/app/customers/[customerID]/events/[conversationID]. 

##### Comment Metadata
- Posted at: about 5 years ago
- Author title: Marketplace Health & Unit Economics at HelloTech | Co-Founder of Grey Space Consulting




## Related Product
[Kustomer](https://www.g2.com/products/kustomer/reviews)

## Related Category
[Help Desk](https://www.g2.com/categories/help-desk)

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