# How do you avoid overcomplicating Sprinklr distribution rules and what kind of inbound message you choose not to answer?

We are struglling to choose what to not answer and show the board we don`t need to anwer everything.

##### Post Metadata
- Posted at: over 5 years ago
- Author title: Analista de Operações Junior at Vivo (Telefônica Brasil)
- Net upvotes: 1



## Related Product
[Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews)

## Related Category
[Social Customer Service](https://www.g2.com/categories/social-customer-service)

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