# How do I utilize the search option better?

I have a very hard time searching items unless I have the EXACT wording correct. When searching for something like RA12345 I need to search exactly RA12345, if I type 12345 it will not show up in the results. If there is a way to refine the search to look for a partial word it would be very helpful to know about. Thank you!

##### Post Metadata
- Posted at: over 5 years ago



## Comments
### Comment 1

Hi, can you verify for me which search you're referring to and what you're trying to do (such as search FAQ Pages, Saved Response Templates, Search Reamaze's help section, etc).

##### Comment Metadata
- Posted at: over 5 years ago
- Author title: Co-Owner at Ipurgatory, LLC




## Related Product
[Re:amaze](https://www.g2.com/products/re-amaze/reviews)

## Related Category
[Help Desk](https://www.g2.com/categories/help-desk)

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