# As an individual rep is there other ways I should be using gong?

as an enterprise SDR in the IT space, I am mainly using gong to record my cold calls for coaching purposes. I am also using it to record external meetings with prospects to take better notes on my conversations. Are there other ways I am not using gong to its fullest extent that I could use it more and get more value out of gong? Am I missing anything? What else can be done? Can I use it in ways that I am currently not doing yet? What is the best way to get the most out of Gong? How can I use it to further my education as a salesperson or to drive deeper insights into the industry? What else is there?

##### Post Metadata
- Posted at: almost 6 years ago
- Net upvotes: 1


## Comments
### Comment 1

One of the way that my team leverages Gong is by sharing and commenting on calls internally. Tagging my CS team at the exact minute of something I need to reference or an action item makes the process more transparent for us internally. 

Hope that helps! 

J

##### Comment Metadata
- Posted at: almost 6 years ago



### Comment 2

I really like using for what you said about recording your calls to take notes. I'd also think about looking at the metrics around how much the customer is talking / when your talking (customer generally should be talking more). Additionally, looking at the "pause" metrics, when do you typically jump into to answer a question, did you interrupt the customer /prospect? Lastly, I do like using the transcript to copy and paste notes into our CRM while cleaning them up of course (some words don't transcribe well). Saves me a lot of time!

##### Comment Metadata
- Posted at: almost 6 years ago
- Author title: S


#### Reply 1

We use it extensively for training purposes and implementing a cohesive sales methodology. Meaning, each conversation contains specific components that our peers review. Understanding the ebb and flow of a successful sales call vs an unsuccessful sales calls has helped our improve our closing ratios and competitive positioning. 

##### Reply Metadata
- Posted at: almost 6 years ago



## Related Product
[Gong](https://www.g2.com/products/gong/reviews)

## Related Category
[Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

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