# Is that even legal?

The made me send 3 invitations to get the free basic author license and the invitation program doesnt work at all.
They just sent me a message saying that my sis' laptop is the same computer I have at my place. We live in different houses obviuously and still using different computers, IPs, MACs they just tell me "suspicious behaviour your invitation is not valid"
No support e-mail on the website

##### Post Metadata
- Posted at: almost 6 years ago
- Author title: Atención al cliente de calidad
- Net upvotes: 1


## Comments
### Comment 1

Hello Ulises, we're sorry about the inconvenience. Kindly contact our technical support team at support@kotobee.com and they will gladly help you resolve this issue.

##### Comment Metadata
- Posted at: almost 6 years ago
- Author title: Business Developmet Manager at Kotobee | Digital Publishing




## Related Product
[Kotobee Author](https://www.g2.com/products/kotobee-author/reviews)

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[Document Creation](https://www.g2.com/categories/document-creation)

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