Head of CX at Element Human

Is it possible to embed images, gifs and videos into emails within Reply.io?

I've tried dragging in images and videos into emails but it seems that this isn't possible. It would be great to understand if anyone has achieved this or if it's a forthcoming feature?

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CEO & Founder at Reply.io
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Hi Jamie,

great question, thanks! Sure, you can embed images and gifs into emails in Reply, no problem. However, you need to reach out to Reply support to activate this option (free of charge, of course!).

As for videos, Reply has integration with Vidyard (the tool for creating sales videos), so you can use it to embed videos. Alternatively, you can embed a video thumbnail and link it to a video on Vimeo or Youtube.

If you have any other questions, ask away :)

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Jamie M.
JM
Jamie M.
Head of CX at Element Human
Great, thank you for your response, Oleg! I'll reach out to the team and get this activated. 👍