# Why not provide phone support for ALL paid Services?

I know that I have to pay MORE to get live phone support but at least I should have 24/7 (or at least 9AM-7PM) live chat support since I'm paying the $108 for the annual service. That is only fair.

##### Post Metadata
- Posted at: almost 6 years ago
- Net upvotes: 1


## Comments
### Comment 1

Hey Lad, thanks for reaching out about this! While Phone Support is an enterprise plan feature, we are working towards longer Live Chat hours. You can find our Live Chat hours listed here: https://help.activecampaign.com/hc/en-us/articles/206813990-How-do-I-contact-ActiveCampaign-Support-


##### Comment Metadata
- Posted at: almost 6 years ago
- Author title: Customer Marketing




## Related Product
[ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)

## Related Category
[Marketing Automation](https://www.g2.com/categories/marketing-automation)

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