# I'd like to know more about how I can better utilize Gong myself

I've never been sure what I can do personally to better improve myself in my role. I'm not a big fan of sitting there and listening to calls, I've never really gotten anything out of that. I'm wondering what other features/benefits Gong has for an individual that wants to use it

##### Post Metadata
- Posted at: almost 6 years ago
- Author title: Sales Development Representative at Clio - Cloud-Based Legal Technology
- Net upvotes: 1


## Comments
### Comment 1

Hi Derek! 

Have you taken a look at your call stats (e.g. talk ratio, patience, etc.). That could help you improve your skills quite a bit, and it would be a great place to start. 

I've also reached out to your company's CSM to get in contact with you, so you can get additionally training if needed.

##### Comment Metadata
- Posted at: almost 6 years ago




## Related Product
[Gong](https://www.g2.com/products/gong/reviews)

## Related Category
[Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

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