# How do I teach my parents how to use SS so it is effective for them?

Sometimes my parents don’t know how to respond to texts and don’t know how to call back. What is the best way to train/educate them in a meaningful way?

##### Post Metadata
- Posted at: almost 6 years ago
- Author title: Speech Language Pathologist



## Comments
### Comment 1

I leave voice mails, call back, or send a paper note with directions on how to use school status.  They can also call the school number and ask to speak to me so I can explain how they can use the system.

##### Comment Metadata
- Posted at: almost 6 years ago



### Comment 2

I have never been on the other side of the phone call but they tell me there's a list of how to respond (leave a voicemail, call back, etc) associated with a number selection. I feel it would be helpful to test call myself somehow and hear what they hear because they might not know to listen through the choices. 

##### Comment Metadata
- Posted at: almost 6 years ago
- Author title: Speech Language Pathologist



### Comment 3

I agree with Julie, if they know how to text, they simply respond.  I always give parents our school number to call if they have questions.  I haven't had any parent express difficulty in utilizing the platform.  Best communication tool ever!!!

##### Comment Metadata
- Posted at: almost 6 years ago



### Comment 4

Hi! Here is a link to a printable letter you can send to parents - https://help.schoolstatus.com/hc/en-us/articles/360032437932-Announcing-SchoolStatus-to-Parents.
Each teacher at your school has their own unique School Status number. The parents will need to save that number in their phones and can text or call you using it. They do not have to download an app, it automatically sends through SS. Hope this helps!

##### Comment Metadata
- Posted at: almost 6 years ago
- Author title: 3rd Grade teacher


#### Reply 1

Hey! The link isn't working but thank you for the information!

##### Reply Metadata
- Posted at: almost 6 years ago
- Author title: Speech Language Pathologist


### Comment 5

School Status really does not need any training - it is an easy way for teachers to get in touch with parents, and for parents to text back in real time.  There is no training needed.  


##### Comment Metadata
- Posted at: almost 6 years ago
- Author title: teacher




## Related Product
[SchoolStatus](https://www.g2.com/products/schoolstatus/reviews)

## Related Category
[Classroom Messaging](https://www.g2.com/categories/classroom-messaging)

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