# Is there a way to reduce the occurrence of agent disconnections?

We often face agent disconnections, which are causing a lot of builds to fail. These happen for both on-prem and cloud (AWS) agents. Any help in optimizing network connections and reducing disconnections will be really appreciated.

##### Post Metadata
- Posted at: almost 6 years ago
- Net upvotes: 1


## Comments
### Comment 1

Hi, I never really had this kind of issues, can add more information about the problem, logs, error codes? do you have the problem with all the agents?

##### Comment Metadata
- Posted at: almost 6 years ago
- Author title: DevOps Architect at BBVA en Argentina




## Related Product
[CloudBees](https://www.g2.com/products/cloudbees/reviews)

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