# What is the best way to not confirm call each time I click a contact and make an outbound call?

whenever I click a contact number to make a call, I have to also press a white button that appears at the top, center of the screen asking me to confirm the call and then it goes through, and extra step that takes time and energy

##### Post Metadata
- Posted at: about 6 years ago



## Comments
### Comment 1

Depending on your browser, the pop-up you are seeing may be related to the VoIP settings for your TCP connection. Look to see if there is a CheckBox to "REMEMBER" this selection and allow it to pass through. Our agents use both Chrome and Firefox. This usually happens when we clear Browser History & Cache memory as well. If you continue to experience this issue, reach out to tech support. They can assist you.

##### Comment Metadata
- Posted at: almost 6 years ago
- Author title: Helping companies find the Fastest Path to Revenue™



### Comment 2

If you're using Chrome, try Firefox.  Chrome made an update a while ago that does not allow you to get rid of that pop up. 

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: President at Horizon Life Insurance Services, Inc.




## Related Product
[Vanillasoft](https://www.g2.com/products/vanillasoft/reviews)

## Related Category
[Sales Engagement](https://www.g2.com/categories/sales-engagement)

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