# Several months ago a portion of the accounts that had previously been mapped by Paylocity's G/L team correctly on our general ledger, were no longer correctly mapped.

This situation translates to manual effort on my part, once the G/L import is completed each payroll, to re-route the data to the correct accounts and remove the random accounts Paylocity created. When this was brought to the attention of your G/L team by your support team, I was told months later that nothing could be done. This seems like an event that could have been rectified had I had direct access to someone on the G/L team.

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Director of Finance and Administration
- Net upvotes: 1


## Comments
### Comment 1

You can fix this two ways:  first, call your account rep - then ask for the supervisor.  Or, call the person who sold the product to you, and ask them for the name and email of the supervisor.  I have found that the supervisors are great at listening and responding.  I have had a few problems to bring to their attention.  This should be an easy fix for them.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Director, Human Resources 




## Related Product
[Paylocity](https://www.g2.com/products/paylocity/reviews)

## Related Category
[Core HR](https://www.g2.com/categories/core-hr)

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