# Can I implement client support post order.

I need the ability to keep my clients in my system and talk with them after the sale is complete, I need to send them files and they reply to me, and I do not want to do this via email, I need a front end user interface for my clients, is this possible?

##### Post Metadata
- Posted at: about 6 years ago
- Author title: Owner at Royal Loft, Venice
- Net upvotes: 1


## Comments
### Comment 1

By going into a customer record in the Shopify backend, you simply click on the customer's email address and a modal box pop-up where you can send email to the customer. You cannot attach files, but if you use DropBox or other file sharing tool, it would be easy to paste in a sharable link. Which is preferred in fact so that the customer's email system won't reject an attachment for being too large or of a wrong type. The email you send through Shopify is recorded in the customer record, as well.

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: Ecommerce Maverick at Maverick Ecommerce




## Related Product
[Shopify](https://www.g2.com/products/shopify/reviews)

## Related Category
[E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

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