# Does anyone know if/when GoToMeeting will ever add the autotmatic recording feature for meetings? (And isn't it ridiculous that they haven't added it yet?)

Automatically recording my consulting meetings has been a marvelous TIME-SAVING feature in Zoom. Now that I switched to GTM, which doesn't have the auto-record feature, it's a great disruption to my previously efficient automated step of recording meetings. Does anyone know how to get LogMeIn to hear their customers clamoring for this no-brainer feature in the 21st century?

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Bill S
- Net upvotes: 1


## Comments
### Comment 1

William,

  Here is the contact information I find online:

CALL SUPPORT
Call us using the phone number below:
United States CHANGE

Toll Free: +1(833) 851-8340
Long Distance: +1 (805) 617-7080

https://support.goto.com/meeting/help/how-do-i-contact-gotomeeting-customer-support-g2m090151?cid=dspcorona19

  As for your 2nd question, when customer support does not hear me out, I track down the senior management personnel, via Google, reach out to them via Linkedin and let them know.  When I have had to things like that, I have been successful, in that a feature was added, although it took a while and being a s/w developer,  I understand why.  Yet, I have done that and it went nowhere.  Just depends on the company.
  Nothing beat a failure, but a try.

Jerry


##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Development Manager at Internet Sales Star




## Related Product
[GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews)

## Related Category
[Video Conferencing](https://www.g2.com/categories/video-conferencing)

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