# Why are the canned responses gone?

?

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Sales Executive
- Net upvotes: 1


## Comments
### Comment 1

Hello Matt - Apologize for the delay in response.

Could you email contact@sendsonar.com so we can look at your specific setup? My guess is maybe someone in operations or an admin of your account disabled the creation of canned responses for you as a user. We would be more than happy to look into it.

##### Comment Metadata
- Posted at: about 6 years ago




## Related Product
[Sonar](https://www.g2.com/products/sonar/reviews)

## Related Category
[SMS Marketing](https://www.g2.com/categories/sms-marketing)

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