# What is the best way to scrub an OPEN list and a Reply list ensuring I don't email a recipient who's replied but only OPENED my email.

We are achieving OPEN rates of 30-50% with reply rates of 5-10%. I want to keep contacting those who have OPENED my emails but who are not yet replying. How can I best sort these two lists to ensure I don't contact someone who' has both OPENED & REPLIED.

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Helping Ski Resorts and Brands digitally message their target audience on the All Mountain Platform. 
- Net upvotes: 1


## Comments
### Comment 1

Hi Garin, 
If you want to keep adding follow-ups in a campaign, the system will automatically stop the sequence for those who replied to one of your emails in that particular campaign. 
In case you want to start a new campaign and target only those who opened your emails, the safest way to do it is to assign Tags to your contacts. To do so- go to the contacts section, use filters active in (choose campaign) and activity type "replies" and assigned tag to them. Afterward, you will be able to easily filter them out once you start adding recipients in new campaigns. 
If you have any more questions, don't hesitate to initiate a live chat with one of our support reps. 

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Manager Customer Support Services at Autoklose




## Related Product
[Autoklose](https://www.g2.com/products/autoklose/reviews)

## Related Category
[Email Tracking](https://www.g2.com/categories/email-tracking)

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