When do you anticipate a UI refurbishment?

The software feels antiquated as compared to other IM platforms and we feel the UI could be updated for better user friendliness and experience.

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Business Development Architect at CDW-G
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Your UI enhancement requests should be very specific. Example. - Allow panes in the interface so that users can customize the view. The "panes" on the SW client and web client and mobile client should be independently managed [for obvious reasons regarding real estate on each device.]

And as the other person said - make your requests to Microsoft directly.

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This is a good question for the Microsoft crowd. This is done via https://microsoftteams.uservoice.com/, where users can weigh in with messages and votes to promote specific change requests.

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