# How can I get help when I am stuck on a Lab that isn't working?

Sometimes additional rights are needed.  Sometimes the credentials don't work.  If I struggle long enough, I can sometimes find a solution, but it usually isn't worth the time and effort.

##### Post Metadata
- Posted at: over 6 years ago
- Net upvotes: 1


## Comments
### Comment 1

You can leave a comment and the instructor responses pretty quickly.  Also, most instructors leave a Twitter handle for your to write to them directly

##### Comment Metadata
- Posted at: over 5 years ago
- Author title: Senior DevOps Engineer at HRG Technologies, LLC



### Comment 2

Hi L Jay Adams, 

I found I got a faster response on any issues regarding labs or videos from the forums. But you can also go to the support site and open a ticket.
https://help.acloud.guru/hc/en-us?_ga=2.261282571.785125777.1583249373-2093033383.1578584886

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Senior 
DevOps Engineer at Financial Apps




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