# Unable to generate optimization report in RIGOR for some applications

Hi Team,

I am unable to generate optimization report in RIGOR for some applications. It is throwing "snapshot was cancelled or does not exist"  exception. May i know the reason why we are getting this error and how to resolve it.

Thanks in advance.

##### Post Metadata
- Posted at: over 6 years ago
- Net upvotes: 1


## Comments
### Comment 1

Hello Venkatasai --- Thank you for your inquiry. We'd like to investigate this for you.  Please reach out to our support team at support@rigor.com for further assistance.

##### Comment Metadata
- Posted at: over 6 years ago




## Related Product
[Rigor](https://www.g2.com/products/rigor/reviews)

## Related Category
[Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)

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