# How do you improve impact into your performance?

I would like to know more about revenue attibution to improve my business

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Sotware Engineer.
R&amp;D Product Development and IT Services
- Net upvotes: 3


## Comments
### Comment 1

Hey Lucas, 

Attribution is indeed a tricky subject. Luckily today, with many martech tools you can track a couple of metrics to determine how to improve your marketing program return and revenue attribution. 

First, keep in mind to understand what  attribution model is appropriate for your organization: 

Single-touch attribution models
These models offer marketers the simple solution of applying all credit to a single touchpoint in the customer journey. There are three widely used single-touch attribution models:

- First-click models give 100% credit to the action that drives the first visit to your website.
- Lead-creation-click models give all credit to the last action a visitor takes before filling out a contact form and becoming a lead.
- Last-click models give all credit to the marketing channel that turned a lead into an opportunity.

Without a doubt, single-touch models are the easiest to implement and understand. But they have obvious drawbacks—namely, they attribute all the credit to one activity, prohibiting marketers from connecting revenue to multichannel strategies. 

While these may work in B2C scenarios, where customer journeys tend to be shorter and more straightforward, they are insufficient for B2B revenue attribution. For example, a first-click model will never help you understand the impact of a retargeting campaign because, by definition, it won’t be the first click. Similarly, a last-click model will never help you understand the impact of a top-of-the-funnel acquisition campaign.

Multi-touch attribution models
Unlike single-touch models, multi-touch attribution gives marketers the chance to allocate different revenue credit to different activities. There are five particularly popular multi-touch models:

Linear models give equal weight to every touchpoint. So, if you have three touchpoints, each will receive a third of the credit.

Descending or time decay models give more credit to touchpoints that are closer to the conversion.

U-shaped models attribute 40% of revenue credit to each the first and lead-creation touch. They evenly split the remaining 20% between every other touch.

W-shaped models attribute 30% of credit to each the first visit, the lead-creation session, and the opportunity-creation session. They divide the remaining 10% among all other activities.

Full-path models attribute revenue to activities throughout the entire customer journey. In these models, 22.5% of revenue credit goes to each the first touch, lead-creation touch, opportunity-creation touch, and closed-revenue touch. They distribute the remaining 10% among all other touchpoints.

Multi-touch attribution models are particularly useful in B2B marketing environments, where customer journeys are regularly drawn-out and nonlinear. Because these models align with crucial funnel stages, marketers can use them to gain an improved understanding of customer journeys and accelerate purchases.

Now, you can find out how to improve by tracking a couple of KPIs, as follows:
- Understand where the revenue really enters your funnel with historical attribution
- Uncovering the ROI and impact of  every channel
- Mapping purchase Intent

I hope it helps. 

Good luck,
Saulo Avelar

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: Martech, Demand Generation, Artificial Intelligence, Strategy, Entrepreneur
- Net upvotes: 1


### Comment 2

Good luck with 

##### Comment Metadata
- Posted at: about 2 months ago




## Related Product
[Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)

## Related Category
[Marketing Automation](https://www.g2.com/categories/marketing-automation)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: almost 13 years ago
  - Comments: 4


