# How do I delete a custom tag that I made?

I sometimes make custom tags for caller agents, but sometimes if an agent is inactive, I do not know how to delete that custom tag.

##### Post Metadata
- Posted at: almost 7 years ago
- Author title: Dental Marketer
- Net upvotes: 1


## Comments
### Comment 1

Hey Adrian! Good question. Both Reporting Tags and Call Tags can be customized, so the answer would depend on which you're referring to. 

Reporting Tags: 
You can delete these under Calls > Call Scoring > Reporting Tags. This would help if you use tags with drop down lists, which are configurable from this page.

Call Tags (free form / no restrictions): Navigate to Reporting >Tags, then edit the tags on the list. This is also where you can delete or reassign any records with these tags.

##### Comment Metadata
- Posted at: almost 7 years ago




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