# Could there be more options build up for automated responses in the software?

?

##### Post Metadata
- Posted at: almost 7 years ago
- Author title: Executive
- Net upvotes: 1


## Comments
### Comment 1

Yes it can be done in the statistics section, for example to receive automaticity reports from Freshdesk time by time for more details you can ask their support team, which is very helpful. 

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: CCare Co



### Comment 2

Make a knowledge base and use it for Automated Responses.

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: Professional IT Person




## Related Product
[Freshdesk](https://www.g2.com/products/freshdesk/reviews)

## Related Category
[Help Desk](https://www.g2.com/categories/help-desk)

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