# What is the cycle of data storage and can we backup off line

need to know how long that zoho keep the data, we more then 3 year.

##### Post Metadata
- Posted at: about 7 years ago
- Author title: SSE at Silverlake Group of Companies
- Net upvotes: 1


## Comments
### Comment 1

Hi Tan, 

We hold the data in your account as long as you choose to use Zoho Services. Once you terminate your Zoho user account, your data will eventually get deleted from active database during the next clean-up that occurs once in 6 months. The data deleted from active database will be deleted from backups after 3 months.

Once termination is initiated, all data associated with such user accounts will be deleted. We will provide you prior notice of such termination and option to back-up your data. 

Let us know if you have any questions. 

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: Lead - Zoho Desk at Zoho Corporation




## Related Product
[Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)

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[Help Desk](https://www.g2.com/categories/help-desk)

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