# Is it possible for you to make integration with G suite a breeze?

I had a hard time configuring gmail routes to use with Zoho. It may be so I'm not a very knowledgeable guy with connecting A to B but it wasn't as easy I thought it would be for me.

##### Post Metadata
- Posted at: about 7 years ago
- Author title: Group CEO at Krypton Unite, CohomologyLabs Director, Founder at Orch Network
- Net upvotes: 1


## Comments
### Comment 1

Hi Daniel, 

Here are the steps to configure email forwarding from Gsuite to Zoho Desk:

Sign in to the Google Admin Console.

Click Apps, then click G Suite >> Gmail.

Click Default Routing, to add a new route.

Click Add Setting.

From the drop-down list, specify Single Recipient and enter your support email address (i.e., support@mycompany.com).

In the [If the envelope recipient matches the above] section, select Modify Message from the drop-down list.

Check the Add custom headers option.

Click Add and enter a custom header for X-Orig-To (i.e., support@mycompany.com).

This way, your agents can know that an email was routed.
Check the Change envelope recipient option.

Enter the Zoho Desk email address in the Replace recipient field (i.e., support@mycompany.zohodesk.com).

In the [Options] section, select Perform this action on non-recognized and recognized addresses.

Click Save.

Please check the article below if you are looking to make your users login to Zoho Desk via Gsuite or import your clients from Gsuite to Zoho Desk. 

https://help.zoho.com/portal/kb/articles/enabling-zoho-desk-for-google-apps



##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: Lead - Zoho Desk at Zoho Corporation



### Comment 2

OWNER

##### Comment Metadata
- Posted at: about 7 years ago
- Author title: Business Owner at COLIN JAMES BARR




## Related Product
[Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)

## Related Category
[Help Desk](https://www.g2.com/categories/help-desk)

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