# Upfirst Reviews **Vendor:** Upfirst **Category:** [Virtuelle Empfangsdienstleister](https://www.g2.com/de/categories/virtual-receptionist-services) **Average Rating:** 4.9/5.0 **Total Reviews:** 15 ## About Upfirst Upfirst is an AI-powered virtual receptionist. Founded on the belief that small businesses should be able to afford great answering services, we help people change how they run their businesses by making it easy and affordable to get a virtual receptionist that’s dedicated to them. Upfirst helps small businesses answer calls around the clock so that callers never reach a voicemail. Businesses use our AI answering service to give callers an immediate human-like voice to answer questions, take messages, set appointments, and more. Knowing that every call is covered by a knowledgeable receptionist, business owners are able to focus on the day-to-day tasks that continue to drive their business forward, saving themselves time and money. ## Upfirst Reviews ### 1. Responsive Service with Cutting-Edge AI Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Nichi S. | Executive Director, Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** May 19, 2026 **Was gefällt Ihnen an Upfirst am besten?** I really appreciate Upfirst's services. First, they are far more affordable than other options. Second, and more importantly, I love that you can put knowledge into the database, and the AI can pull information on its own. This makes it very convenient for accurately providing answers and helps get accurate information from callers to return calls the next day. Their expertise with systems has been fantastic. When we asked them to track calls and provide data, they quickly added this to the service, and now all that information is provided on the dashboard when you go into the system. They're very quick to respond to customer requests. The AI technology continues to advance at a quick rate, and anytime there are any issues, they remedy them quickly. If you have requests for specific types of service, they're very good about providing or expanding their service. They keep up with technologies, and it's nice to know they are paying attention to advancements that we normally don't handle within our business. **Was gefällt Ihnen an Upfirst nicht?** We were a little worried about using AI for the service because it's people calling in stressed or emergency situations. We were hesitant to have a AI system perform that function, but it has gone remarkably well. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** Upfirst provides a convenient evening answering service for emergencies, pulling accurate information from its database and our website. Their AI technology is quick and responsive. They meet specific data needs, like call tracking, with a customized and effective dashboard. ### 2. Efficient AI Receptionist with Great Value **Rating:** 4.5/5.0 stars **Reviewed by:** Bonnie L. | Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** May 14, 2026 **Was gefällt Ihnen an Upfirst am besten?** I use Upfirst as an AI receptionist to handle calls when I'm not available for my small business. I really liked the features and benefits Upfirst offers for the price. The AI receptionist from Upfirst efficiently answers calls, texts prospects, provides information about our business to callers, and transfers calls. It's really helpful when Upfirst can text callers a scheduling link so they can pick a date and time to make an appointment with us. It's also great that Upfirst can transfer callers to a specific employee that we've programmed and shares a lot of information with callers, taking care of much of their needs. **Was gefällt Ihnen an Upfirst nicht?** The initial knowledge training was less than intuitive. I didn't expect the AI to need some of the basic conversational guidelines and etiquette that were necessary to help calls progress smoothly. The calls are often interrupted by background noise when callers use speaker phone or are in a loud environment. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** I use Upfirst as an AI receptionist to answer calls when I'm busy. It's efficient in call answering, texting prospects, sharing scheduling links, and transferring calls, meeting our business needs effectively. ### 3. Multilingual Support Across Time Zones **Rating:** 4.5/5.0 stars **Reviewed by:** SunnyJ S. | Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** May 14, 2026 **Was gefällt Ihnen an Upfirst am besten?** I use Upfirst for connecting with clients in both America and Europe. I like it because it has a multilingual feature, which is incredibly useful. It's convenient knowing that I can call an agent 24/7 to have a conversation like I would with an employee, whether it's about deliveries or expectations. The multilingual receptionist is available for multiple time zones, which helps me communicate easily with clients in various locations like America and across Europe. I'm involved in projects internationally, and Upfirst aids in managing communication efficiently. I also appreciate the agent's ability to remember previous callers and have some autonomy in handling clerical tasks. **Was gefällt Ihnen an Upfirst nicht?** I would like Upfirst to allow multiple numbers on one account. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** Upfirst's multilingual feature helps me connect with clients in America and Europe. It provides a 24/7 service, allowing me to communicate easily across various time zones and manage projects in Greece, Reno, and The Netherlands. ### 4. Upfirst: The Essential AI Answering Service for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon J. | Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** May 07, 2026 **Was gefällt Ihnen an Upfirst am besten?** I appreciate Upfirst because they answer my phone when I cannot, particularly since I work a full-time job during the day. I get twenty-four-hour service for answering, which works well for me. I find it fascinating how the AI handles each conversation differently and appropriately without needing verbatim instructions from me. I like the ability to make rules for specific caller scenarios and find it invaluable to train the AI receptionist. It's been great trying Upfirst, and I fell in love with the service. I also like that I can go back and educate the AI if something does not quite match my expectations, ensuring it performs exactly as I want. **Was gefällt Ihnen an Upfirst nicht?** The receptionist sometimes when callers pause mid-thought. It can cause an awkward moment as the receptionist appears to interrupt the customer. I'm sure that this will eventually be improved as this service grows. In any case, calls get handled and I make money I otherwise might miss. **Empfehlungen für andere, die Upfirst in Betracht ziehen:** Try it out. Spend some time with the “Add Knowledge” feature, make a few practice calls, and refine the service so it fits your needs. Keep adjusting and tweaking it as you go. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** Upfirst answers my phone during the day when I can't, providing 24-hour service. I find it invaluable that I can set rules for handling calls, with the AI adapting and learning from interactions to handle customer issues appropriately. ### 5. So Natural, It Doesn’t Sound Like AI **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald H. | Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** May 07, 2026 **Was gefällt Ihnen an Upfirst am besten?** What I liked was that is does not sound like an AI. **Was gefällt Ihnen an Upfirst nicht?** Nothing. It is intuitive and easy to program and navigate. **Empfehlungen für andere, die Upfirst in Betracht ziehen:** If you’re considering implementing an AI receptionist or phone assistant, the single biggest factor is not the technology itself, it’s how your customers react to it. If customers enjoy interacting with the AI, they’ll use it comfortably and consistently. If they don’t, it can actually hurt the customer experience instead of helping it. That’s what makes Upfirst stand out. The interaction feels natural, smooth, and human. Callers genuinely feel like they’re speaking with a live receptionist rather than a robotic automated system. That alone separates it from many competing platforms. Beyond that, the functionality is incredibly robust. It can send calendar booking links, provide directions, send text messages, schedule appointments, and handle customer interactions seamlessly. It’s one of the most complete AI receptionist systems I’ve evaluated, and I reviewed a lot of options before choosing it. What impressed me even further is the value. The pricing is extremely competitive, especially considering the capabilities you get. In my opinion, Upfirst delivers significantly more functionality and performance per dollar than any other platform I’ve seen in this space. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** We’ve had an excellent experience with Upfirst. The platform has effectively replaced the need for a traditional receptionist in our operation, and it’s done so far more smoothly than we expected. What impressed us most is how natural the AI sounds on calls. Most people interacting with it genuinely believe they’re speaking with a live person, not an automated system. The call handling is professional, responsive, and consistent, which has helped streamline our front end while reducing staffing demands. For organizations looking to improve efficiency without sacrificing the customer experience, Upfirst has proven to be a very powerful solution. ### 6. Easy Setup and Impressively Accurate Extra Insights **Rating:** 4.5/5.0 stars **Reviewed by:** E W. | Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** May 07, 2026 **Was gefällt Ihnen an Upfirst am besten?** Easy to use and set up. I also appreciate the extra information the system provides; so far it has always been correct, even though we didn’t provide it. **Was gefällt Ihnen an Upfirst nicht?** We’re never really sure where to put knowledge. Sometimes we create a knowledge entry and then it doesn’t get used. Other times, it pulls outdated knowledge we entered at the beginning instead of the newer information. At this point, our knowledge entries feel a bit out of control, and we often lose track of where the knowledge is coming from. Also you can tell it is an Ai system leading to hang ups we are afraid. **Empfehlungen für andere, die Upfirst in Betracht ziehen:** We’ve tried other AI answering services, and for ease of use, depth of knowledge, and overall bang for the buck, we’re satisfied with this one. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** We needed a better way to manage service calls coming into our IT MSP company during off-hours and holidays. The solution had to handle residential and business clients differently, while still being intuitive to use. We also needed it to treat critical business service calls differently when they came in outside normal business hours. We tried Upfirst on a trial basis and were impressed by how quickly it was set up. We were also amazed at how it scraped our website for information to use in the call flow, along with relevant general internet information. In the end, it addressed everything we were looking for. ### 7. Empowers Patient Communication with Multilingual Support **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew F. | Home Care Physical Therapist, Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** May 07, 2026 **Was gefällt Ihnen an Upfirst am besten?** I use Upfirst as a receptionist for incoming calls from my patients. It provides a lot more value than the competition, which is why I chose it. I needed a solution where my patients felt comfortable talking and one that speaks several different languages, which Upfirst provides. I find the receptionist at Upfirst converses with the patient and makes them feel comfortable, leaving information in their preferred language. My patients who speak Spanish, Polish, Russian, and Chinese feel more comfortable leaving a message when the receptionist is speaking in their language. I really like that Upfirst captures the information that is actionable for myself and my practice. Clients leave valuable information such as available times, their contact information, and any issues they're having, which helps me lead a more productive day-to-day business. **Was gefällt Ihnen an Upfirst nicht?** I would love to see a feature where a client gets a text after leaving a message. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** I use Upfirst as an AI receptionist to make my patients feel comfortable by speaking their preferred languages and capturing actionable information, helping me lead a more productive day-to-day business. ### 8. A genuinely useful AI receptionist for small business owners **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan K. | Director, Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** May 05, 2026 **Was gefällt Ihnen an Upfirst am besten?** What I like best about Upfirst is that it gives my business a professional and consistent front line without needing to hire a full-time receptionist or virtual assistant. As a small business owner, I was constantly juggling technical work, client support, admin, accounts, procurement, and marketing. Having Upfirst handle the first point of contact has taken a lot of pressure off me. Calls are captured properly, the reason for the call is summarised, and I can respond based on priority rather than being interrupted constantly throughout the day. I was also impressed by how natural the call experience was when I first tested it. Feedback from clients and vendors has been mostly positive, and several people have mentioned that they did not initially realise they were speaking with AI. Another thing I appreciate is that Upfirst is affordable and practical for a small business. It gives me many of the benefits of having someone answer calls, without the cost or complexity of hiring staff. The Upfirst team has also been responsive when I have had questions, and their own AI chatbot has been helpful too. **Was gefällt Ihnen an Upfirst nicht?** The main downside for me is that, being based in Australia, there can be a small amount of call latency at times. It has not been a major problem, and most calls still feel smooth enough, but it is occasionally noticeable. Like any AI-based service, it also takes some time to refine the setup. The better your instructions are, the better the result will be, so I found it worthwhile to test different call scenarios and adjust the prompts over time. That said, these are relatively minor issues compared with the benefits. Overall, Upfirst has been a smooth, practical, and worthwhile addition to my business. **Empfehlungen für andere, die Upfirst in Betracht ziehen:** Take the time to properly test and refine your setup. Upfirst works best when you are clear about how you want calls handled, what information should be collected, what should be escalated, and what should not be promised to callers. I would recommend running a few test calls with different scenarios before going live, such as client support requests, sales calls, new enquiries, urgent issues, and callers who provide unclear information. This helps you fine-tune the receptionist’s behaviour and make sure it fits your business. For small business owners who are juggling too many roles, or who find phone calls disruptive and stressful, Upfirst is well worth considering. It has helped me reduce interruptions, create better boundaries, and present a more professional front without the cost of hiring a full-time receptionist or virtual assistant. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** Upfirst is helping solve one of the biggest pressure points in my business: managing inbound calls while trying to focus on technical work and run the rest of the business. I operate a small IT support business in Australia, and for years I have had to wear many hats: technician, receptionist, accounts, procurement, marketing, and customer service. Phone calls were often disruptive because I never knew if the call was urgent, a sales call, a client needing support, or something that could have easily been handled by email. Upfirst has helped by filtering and structuring those calls. I can now see who called, why they called, and prioritise my response accordingly. This means fewer interruptions, better workflow, and less stress around the phone. It has also helped create better boundaries with clients. Some clients were used to expecting direct access at all times, but Upfirst gives my business a more consistent process for handling enquiries. That has been much better for my mental health and has made the business feel more manageable. Overall, Upfirst has helped me reduce interruptions, improve call handling, prioritise work more effectively, and present a more professional front without needing to hire a full-time receptionist or virtual assistant. ### 9. Reaktionsschneller Support und vielseitiger KI-Assistent **Rating:** 5.0/5.0 stars **Reviewed by:** Chris G. | Owner & Founder, Medizinische Geräte, Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** April 30, 2026 **Was gefällt Ihnen an Upfirst am besten?** Ich mag Upfirst wegen der Vielseitigkeit des KI-Assistenten und der Möglichkeit, ihm weiterhin Wissen zu vermitteln, um mehr über unser Geschäft zu lernen. Das Support-Team ist auch sehr reaktionsschnell, was ein großer Pluspunkt ist. Ich bin beeindruckt vom Anrufbeantwortungsdienst außerhalb der Geschäftszeiten, da er großartig ist, um Anrufe zu verwalten, wenn unsere menschliche Rezeptionistin beschäftigt ist, und er kann überflüssige Anrufe effizient bearbeiten. Es ist auch hilfreich, dass der KI-Assistent mehrsprachige Fähigkeiten hat. Wir sind derzeit im dritten Nutzungsmonat, und selbst als wir im Urlaub waren, hat der Assistent die Anrufe gut verwaltet. Ich freue mich darauf, die Terminbuchungsfunktion zu testen, und finde die Erfahrung mit Upfirst im Allgemeinen sehr gut. Viele Kunden nutzen es als schnelle Möglichkeit, eine Nachricht zu hinterlassen, was ebenfalls großartig ist. **Was gefällt Ihnen an Upfirst nicht?** Wir haben immer noch Herausforderungen mit Unterbrechungen, aber wir können diese Kunden so schnell wie möglich zurückrufen. Manche Menschen mögen es einfach noch nicht, mit KI zu sprechen...noch nicht! **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** Wir verwenden Upfirst als virtuellen Assistenten, um Anrufe nach Geschäftsschluss, in mehreren Sprachen und während geschäftiger Zeiten zu beantworten, wodurch meine Empfangsdame entlastet wird. Es ist hervorragend darin, überschüssige Anrufe zu bearbeiten und vielseitig darin, sich über mein Unternehmen zu informieren. ### 10. Anfangs skeptisch – jetzt sind wir voll und ganz bei Upfirst AI dabei **Rating:** 5.0/5.0 stars **Reviewed by:** Perry L. | CEO/founder, Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** April 30, 2026 **Was gefällt Ihnen an Upfirst am besten?** Ich werde ehrlich sein – ich hatte anfangs meine Zweifel. Aber die kostenlose Testversion machte es einfach, das System zu bewerten, und innerhalb von fünf Tagen war ich überzeugt. Sobald ich mich mit dem Dashboard vertraut gemacht hatte, wurde das Erstellen unseres Unternehmensprofils, das Aktualisieren der Wissensdatenbank und das Verfeinern der Kundenkommunikation unkompliziert und effizient. Das System ist sehr benutzerfreundlich, und ich schätze besonders, wie es uns hilft, Antworten zu verbessern und den Empfang und die Weiterleitung von Nachrichten zu optimieren. Insgesamt würde ich meine Erfahrung mit etwa 95 % Zufriedenheit bewerten. Die verbleibenden 5 % kommen von Anrufern, die einfach nicht gerne mit einer KI sprechen und auflegen. Das gesagt, selbst in diesen Fällen erfassen wir oft noch ihren Namen und ihre Nummer, was es uns ermöglicht, persönlich nachzufassen. Häufig sind diese Anrufer dann angenehm überrascht, dass wir uns zurückgemeldet haben. **Was gefällt Ihnen an Upfirst nicht?** Manchmal kann die Gesprächsqualität durch Hintergrundgeräusche beeinträchtigt werden – wie Wind von einem Autofenster, weinende Kinder oder nahegelegene Maschinen –, was die Erfahrung für Anrufer weniger reibungslos machen kann. In solchen Situationen kann es für sie etwas frustrierend sein. Allerdings verstehe ich, dass eine verbesserte Geräuschfilterung in Entwicklung ist, die dieses Problem in Zukunft angehen sollte. **Empfehlungen für andere, die Upfirst in Betracht ziehen:** Gehe mit einem offenen Geist hinein, aber gib dir selbst ein kurzes Zeitfenster, um es richtig zu bewerten. Die Lernkurve ist anfangs real, aber sobald du ein wenig Zeit damit verbringst, dein Profil und deine Wissensbasis einzurichten, wird es viel intuitiver. Der Schlüssel ist, es wie ein Teammitglied zu behandeln – du wirst bessere Ergebnisse erzielen, je klarer du deine Botschaften, Dienstleistungen und Erwartungen definierst. Erwarte keine Perfektion am ersten Tag, aber erwarte eine stetige Verbesserung, während du es verfeinerst. Am wichtigsten ist es, die Testphase zu nutzen. In unserem Fall hat es nur ein paar Tage gedauert, um den Wert zu erkennen. Wenn du bereit bist, anfangs ein wenig Zeit zu investieren, kann sich die Investition in Reaktionsfähigkeit und Professionalität erheblich auszahlen. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** Mein Elektroinstallationsunternehmen verlor fast 60 % unserer eingehenden Anrufe. Unser vorheriger Anrufbeantwortungsdienst war ständig unterbesetzt, und Anrufer wurden oft bis zu sieben Minuten in der Warteschleife gehalten, was zu häufigen Auflegungen und Umsatzverlusten führte. Wir waren über 20 Jahre bei diesem Dienst, daher war es keine leichte Entscheidung, weiterzuziehen. Aber die Realität ist, dass wir stark in SEO, Online-Sichtbarkeit und Marketing investieren, um das Telefon klingeln zu lassen – und der Anrufbeantwortungsdienst war zu einem Engpass sowohl für unsere Kunden als auch für unser Geschäft geworden. Upfirst hat das sofort geändert. Anrufe werden jetzt umgehend beantwortet, Nachrichten werden effizient erfasst, und wir verlieren keine potenziellen Kunden mehr, bevor wir überhaupt die Chance haben, mit ihnen zu sprechen. Es hat unsere Reaktionsfähigkeit und das gesamte Kundenerlebnis erheblich verbessert. ### 11. Perfect After-Hours Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Max J. | Managing Partner, Unternehmen mittlerer Größe (51-1000 Mitarbeiter) **Reviewed Date:** May 13, 2026 **Was gefällt Ihnen an Upfirst am besten?** I really appreciate Upfirst's knowledgeable team. It's nice that they have a high level of service with a lot of human interaction, despite being an AI company. At every point in the process, there was someone helping us, whether it was creating a knowledge base or signing up or understanding their services. They've been really flexible, and as a product, it's worked really well for us. The level of service is really high, and the quality of the product seems to be exactly what we're looking for. It perfectly fits our needs. **Was gefällt Ihnen an Upfirst nicht?** We haven't had any issues worth describing. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** Upfirst alleviates after-hours communication issues by handling customer calls, reducing personal time sacrifices. Their AI receptionist offers the perfect power for our needs, and the knowledgeable team provides great support and flexibility. ### 12. Unverzichtbar für Anrufverwaltung **Rating:** 4.5/5.0 stars **Reviewed by:** Luis gerardo martinez sarcos . | Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** May 04, 2026 **Was gefällt Ihnen an Upfirst am besten?** Ich mag es sehr, dass Upfirst eine große Hilfe ist, um Anrufe zu erhalten, wenn ich beschäftigt bin. Die Funktion des automatisierten Anrufbeantworters mit KI und die Arbeitszeiten sind für mich sehr wertvoll, weil sie mir helfen, immer online und organisiert zu sein. Bisher finde ich den Service von Upfirst zufriedenstellend. **Was gefällt Ihnen an Upfirst nicht?** Dass es eine Schnittstelle hätte, um all diese Anrufe zu tätigen, die mir die Daten hinterlassen. **Empfehlungen für andere, die Upfirst in Betracht ziehen:** Ich empfehle es, da es den Weg meines Unternehmens effizienter gemacht hat, indem es keinen Anruf unbeantwortet lässt. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** Upfirst hilft mir, Anrufe entgegenzunehmen, die ich nicht beantworten kann, wenn ich beschäftigt bin, und hält mich dank seines automatisierten Anrufbeantworters mit KI und Arbeitszeitplan immer online und organisiert. ### 13. Effortless Setup and Exceptional Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verifizierter Benutzer in Gewerbeimmobilien | Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** May 12, 2026 **Was gefällt Ihnen an Upfirst am besten?** I find Upfirst to be very easy to use, especially compared to other AI call centers that I've tried. Their customer service is exceptional, as someone is always available to respond within seconds. The setup and configuration were extremely easy, making them by far the simplest to use. I also like how well it works for our use case as an AI call center and receptionist. Overall, I appreciate the simplicity of the software and hope for more features to enhance the experience. **Was gefällt Ihnen an Upfirst nicht?** There's a few changes in the settings that would be useful (such as vacation/holiday mode), which I already spoke to their team about, and they have it in the development pipeline already to be released shortly as of the time of this review. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** We use Upfirst's AI call center to handle overflow and non-business hour calls, saving money by switching from a human call center. It's simple to set up and manage, with responsive customer service, making it ideal for our needs. ### 14. Beeindruckender Telefonischer KI-Dienst **Rating:** 5.0/5.0 stars **Reviewed by:** cedric d. | Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** May 07, 2026 **Was gefällt Ihnen an Upfirst am besten?** Ich benutze Upfirst für mein Unternehmen seit fast einem Jahr, hauptsächlich um das Telefon zu beantworten. Was mich überzeugt hat, es zu nutzen, war der kostenlose Test, der mich direkt überzeugt hat. Ich schätze besonders seine Fähigkeit, alle Kunden ohne Verzögerung zu beantworten. Es klingt nicht robotisch am Telefon, was für uns ein Pluspunkt ist. Das Telefonsystem mit KI ist wirklich das Beste, was es bietet, und ermutigt mich, unsere Partnerschaft mit ihnen fortzusetzen. **Was gefällt Ihnen an Upfirst nicht?** Die Stimmen **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** Upfirst hilft mir, allen Kunden ohne Verzögerung zu antworten. Es klingt nicht robotisch am Telefon und integriert den Kalender. ### 15. KI-gestützte Exzellenz für Solo-Unternehmer **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina M. | Kleinunternehmen (50 oder weniger Mitarbeiter) **Reviewed Date:** April 30, 2026 **Was gefällt Ihnen an Upfirst am besten?** Ich schätze die hohe Entwicklung des KI-Assistenten in Upfirst sehr und seine Fähigkeit, unabhängig zu arbeiten, während er mit Kunden interagiert. Er nimmt effektiv Telefonanrufe entgegen und plant Meetings, was es mir ermöglicht, schnell auf Kunden zu reagieren. Die Kosteneffizienz in Bezug auf die Größe meines Unternehmens ist ein weiterer großer Pluspunkt. Ich finde seine Fähigkeit, relevante Daten von Kunden zu extrahieren, ohne ständige Aufsicht zu benötigen, beeindruckend. **Was gefällt Ihnen an Upfirst nicht?** Es gibt nichts, was ich nicht mag. **Welche Probleme löst Upfirst für Sie, und wie profitieren Sie davon?** Ich benutze Upfirst, um Telefonanrufe entgegenzunehmen und Meetings zu planen, was es mir ermöglicht, schnell auf Kunden zu reagieren. - [View Upfirst pricing details and edition comparison](https://www.g2.com/de/products/upfirst/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+14%3A35%3A19+-0500&secure%5Bsession_id%5D=b6f0372b-0bd8-4d69-a6f2-c438e6183997&secure%5Btoken%5D=9c630775817314d7e9b8ecf31004d06df3cd069e0fc62052fc48232c31c7799a&format=llm_user) ## Upfirst Features **Planung** - Bedarfsermittlung - Ressourcenallokation - Innerhalb des Budgets geblieben - Leistungsbeschreibung - Bewährte Methoden **Lieferung** - Technisches Know-how - Einhaltung der Fristen - Meeting-Management - Projekt-Updates - Verwaltung des Umfangs - Roll-out **Team-Qualität** - Change-Management-Fähigkeiten - Präsenz der Geschäftsleitung - Vertikales Know-how - Technologiepartnerschaften ## Top Upfirst Alternatives - [Smith.ai Virtual Receptionists](https://www.g2.com/de/products/smith-ai-virtual-receptionists/reviews) - 4.9/5.0 (73 reviews) - [SureCall Experts](https://www.g2.com/de/products/surecall-experts/reviews) - 4.6/5.0 (27 reviews) - [Wing Assistant](https://www.g2.com/de/products/wing-assistant/reviews) - 4.6/5.0 (26 reviews)