# NPSKit Reviews
**Vendor:** NPSKit  
**Category:** [Enterprise-Feedback-Management-Software](https://www.g2.com/de/categories/enterprise-feedback-management)
## About NPSKit
NPSKit is a free NPS survey tool that helps small businesses collect real customer feedback. It generates a fully branded NPS survey from your Google Maps Business profile in 5 seconds, no design work, no signup required. Branded surveys get 3 to 4 times higher response rates than generic survey links because customers recognize the business asking them. Deliver surveys via QR code, email link, or SMS. One survey creation covers all three channels. Track your NPS score over time and read customer comments to find what to fix and what is working.






- [View NPSKit pricing details and edition comparison](https://www.g2.com/de/products/npskit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+07%3A08%3A37+-0500&secure%5Bsession_id%5D=049ab306-337c-4f04-8dcb-7b1457b4b652&secure%5Btoken%5D=f1aa3f7201bbba86522caefa148eb3129615623594ab2d033ebc46b1192a0d1d&format=llm_user)

## NPSKit Features
**Generative KI**
- Textgenerierung
- Textzusammenfassung

**Verwaltung von Umfragen**
- Konsistenz des Markendesigns
- Bereitstellung von Umfragen
- Sammeln von Feedback
- Reaktionsfähigkeit des Geräts

**Prozessmanagement**
- Feedback-Aggregation
- Auslösen von Alarmen
- Echtzeit-Analyse
- Echtzeit-Action

**Systemmanagement**
- Sicherheit
- Systemüberwachung

## Top NPSKit Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/de/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,938 reviews)
  - [HubSpot Service Hub](https://www.g2.com/de/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,815 reviews)
  - [LiveAgent](https://www.g2.com/de/products/liveagent/reviews) - 4.5/5.0 (1,482 reviews)

