# KoolToolz Reviews
**Vendor:** Kooltoolz  
**Category:** [Kontaktcenter-Personalsoftware](https://www.g2.com/de/categories/contact-center-workforce)
## About KoolToolz
cc-Modeler Professional Callcenter-Software vereinfacht die Personalplanung, Terminplanung und Optimierung des Service in Ihrem Callcenter - unabhängig davon, ob es groß oder klein ist.






- [View KoolToolz pricing details and edition comparison](https://www.g2.com/de/products/kooltoolz/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+19%3A37%3A26+-0500&secure%5Bsession_id%5D=20c6644c-b04f-4182-b1d0-9ebe529ff0fb&secure%5Btoken%5D=a064b6c475556eeeb4bf4dd4c55352dab096a33755c946ad0b103c30e99067df&format=llm_user)

## KoolToolz Features
**Personalmanagement**
- Verfügbarkeit von Agenten
- Kompetenzmanagement
- Schichtplanung
- Self-Service für Agenten
- Mobiler Zugriff

**Verwaltung**
- Automatisierung
- Performance-Analyse
- Armaturenbretter
- Prognose
- Intraday-Verwaltung

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