# NICE Workforce Management vs Peopleware Comparison

| | NICE Workforce Management | Peopleware | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 90 | 29 | 
| **Largest Market Segment** | Unternehmen (65.9% der Bewertungen) | Unternehmen mittlerer Größe (66.7% der Bewertungen) | 
| **Entry Level Price** | Keine Preisinformationen verfügbar | Beginnend bei $299.00 | 

---
## Top Pros & Cons

### NICE Workforce Management

Pros:
- Benutzerfreundlichkeit (2 reviews)
- Planung (2 reviews)

Cons:
- Planungsprobleme (2 reviews)
- Anpassungsschwierigkeit (1 reviews)

### Peopleware

Pros:
- Umfassende Informationen (1 reviews)
- Kundendienst (1 reviews)

Cons:
- Fehler (1 reviews)
- Lernkurve (1 reviews)

---
## Ratings Comparison
| Rating | NICE Workforce Management | Peopleware | 
|---|---|---|
  | **Erfüllt die Anforderungen** | 8.6 (69 reviews) | 8.3 (20 reviews) | 
  | **Einfache Bedienung** | 8.3 (70 reviews) | 8.5 (21 reviews) | 
  | **Einfache Einrichtung** | 7.4 (29 reviews) | 7.9 (13 reviews) | 
  | **Einfache Verwaltung** | 8.2 (25 reviews) | 7.4 (12 reviews) | 
  | **Support-Qualität** | 7.7 (57 reviews) | 9.1 (19 reviews) | 
  | **War the product ein guter Geschäftspartner?** | 8.0 (24 reviews) | 8.8 (12 reviews) | 
  | **Produktrichtung (% positiv)** | 7.2 (67 reviews) | 8.3 (20 reviews) | 

---
## Pricing

### NICE Workforce Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Peopleware

#### Entry-Level Pricing

Plan: ESSENTIAL WFM

Price: Beginnend bei $299.00

Key Features:
- Integrationen für Arbeitslastdaten
- Grundlegende Prognose (automatisiert)
- Automatisierte Planung

[Browse all 3 editions](https://www.g2.com/de/products/injixo-peopleware/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Kontaktcenter-Belegschaft

| Product | Score | Reviews |
|---|---|---|
| **NICE Workforce Management** | 8.1/10 | 18 |
| **Peopleware** | 8.2/10 | 13 |

#### Personalmanagement

| Feature | NICE Workforce Management | Peopleware | 
|---|---|---|
| **Verfügbarkeit von Agenten** | 8.1 (18 reviews) | 8.5 (13 reviews) | 
| **Kompetenzmanagement** | 8.4 (17 reviews) | 8.7 (13 reviews) | 
| **Schichtplanung** | 8.4 (17 reviews) | 8.8 (13 reviews) | 
| **Self-Service für Agenten** | 8.0 (17 reviews) | 8.3 (13 reviews) | 
| **Mobiler Zugriff** | 7.3 (13 reviews) | 8.1 (13 reviews) | 

#### Verwaltung

| Feature | NICE Workforce Management | Peopleware | 
|---|---|---|
| **Automatisierung** | 8.5 (12 reviews) | 7.6 (13 reviews) | 
| **Performance-Analyse** | 8.1 (16 reviews) | 7.4 (13 reviews) | 
| **Armaturenbretter** | 7.9 (16 reviews) | 7.7 (13 reviews) | 
| **Prognose** | 7.7 (16 reviews) | 8.3 (13 reviews) | 
| **Intraday-Verwaltung** | 8.5 (17 reviews) | 8.2 (13 reviews) | 

### Personalmanagement

| Product | Score | Reviews |
|---|---|---|
| **NICE Workforce Management** | 8.1/10 | 35 |
| **Peopleware** | N/A | N/A |

#### Plattform

| Feature | NICE Workforce Management | Peopleware | 
|---|---|---|
| **Anpassung** | 7.2 (17 reviews) | Nicht genügend Daten verfügbar | 
| **Integrations-APIs** | 7.8 (13 reviews) | Nicht genügend Daten verfügbar | 
| **Internationalisierung** | 7.8 (15 reviews) | Nicht genügend Daten verfügbar | 
| **Benutzer-, Rollen- und Zugriffsverwaltung** | 8.2 (17 reviews) | Nicht genügend Daten verfügbar | 
| **Leistung** | 8.1 (18 reviews) | Nicht genügend Daten verfügbar | 
| **Mobilität** | 7.7 (10 reviews) | Nicht genügend Daten verfügbar | 
| **Reporting** | 7.9 (18 reviews) | Nicht genügend Daten verfügbar | 
| **Armaturenbretter** | 7.7 (18 reviews) | Nicht genügend Daten verfügbar | 

#### Funktionen der Workforce-Management-Plattform

| Feature | NICE Workforce Management | Peopleware | 
|---|---|---|
| **Prognose des Arbeitsaufwands** | 8.3 (28 reviews) | Nicht genügend Daten verfügbar | 
| **Schichtplanung** | 8.7 (31 reviews) | Nicht genügend Daten verfügbar | 
| **Zeiterfassung** | 8.7 (31 reviews) | Nicht genügend Daten verfügbar | 
| **Abwesenheits- und Urlaubsmanagement** | 8.9 (31 reviews) | Nicht genügend Daten verfügbar | 
| **Kompetenzmanagement** | 8.0 (31 reviews) | Nicht genügend Daten verfügbar | 
| **Nachfolgeplanung** | Funktion nicht verfügbar | Nicht genügend Daten verfügbar | 
| **Workforce Analytics** | 7.9 (30 reviews) | Nicht genügend Daten verfügbar | 
| **Self-Service-Funktionen** | 8.5 (27 reviews) | Nicht genügend Daten verfügbar | 
| **Mobile Schichtplanung** | 8.2 (16 reviews) | Nicht genügend Daten verfügbar | 
| **Team-Kommunikation** | 7.7 (21 reviews) | Nicht genügend Daten verfügbar | 

---
## Categories
**Shared Categories (1):** [Kontaktcenter-Personalsoftware](https://www.g2.com/de/categories/contact-center-workforce)

**Unique to NICE Workforce Management (1):** [Workforce-Management-Software](https://www.g2.com/de/categories/workforce-management)



---
## Reviewer Demographics

### By Company Size

| Segment | NICE Workforce Management | Peopleware | 
|---|---|---|
| **Kleinunternehmen** | 8.0% | 25.9% | 
| **Unternehmen mittlerer Größe** | 26.1% | 66.7% | 
| **Unternehmen** | 65.9% | 7.4% | 

### By Industry

#### NICE Workforce Management

- **Telekommunikation:** 10.2%
- **Informationstechnologie und Dienstleistungen:** 10.2%
- **Banking:** 9.1%
- **Krankenhaus & Gesundheitswesen:** 9.1%
- **Verbraucherdienstleistungen:** 8.0%
- **Finanzdienstleistungen:** 6.8%
- **Versicherung:** 6.8%
- **Computersoftware:** 3.4%
- **Outsourcing/Offshoring:** 3.4%
- **Fluggesellschaften/Luftfahrt:** 2.3%
- **Other:** 30.7%

#### Peopleware

- **Krankenhaus & Gesundheitswesen:** 14.8%
- **Verbraucherdienstleistungen:** 11.1%
- **Telekommunikation:** 11.1%
- **Einzelhandel:** 7.4%
- **Freizeit, Reisen & Tourismus:** 7.4%
- **Versicherung:** 7.4%
- **Non-Profit-Organisationsmanagement:** 3.7%
- **Informationstechnologie und Dienstleistungen:** 3.7%
- **Informationsdienste:** 3.7%
- **Personalbeschaffung und Rekrutierung:** 3.7%
- **Other:** 25.9%

---
## Alternatives

### Alternatives to NICE Workforce Management

- [Verint Workforce Management](https://www.g2.com/de/products/verint-workforce-management/reviews) — 4.2/5 stars (178 reviews)
- [Calabrio ONE](https://www.g2.com/de/products/calabrio-one/reviews) — 4.5/5 stars (393 reviews)
- [Assembled WFM](https://www.g2.com/de/products/assembled-wfm/reviews) — 4.6/5 stars (171 reviews)
- [Aspect Workforce](https://www.g2.com/de/products/aspect-workforce/reviews) — 4.2/5 stars (314 reviews)
- [Genesys Cloud CX](https://www.g2.com/de/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/de/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Anaplan](https://www.g2.com/de/products/anaplan/reviews) — 4.6/5 stars (458 reviews)
- [ADP Workforce Now](https://www.g2.com/de/products/adp-workforce-now/reviews) — 4.2/5 stars (4219 reviews)
- [UKG Pro](https://www.g2.com/de/products/ukg-pro/reviews) — 4.3/5 stars (2188 reviews)
- [Dayforce](https://www.g2.com/de/products/dayforce/reviews) — 4.2/5 stars (957 reviews)

### Alternatives to Peopleware

- [Calabrio ONE](https://www.g2.com/de/products/calabrio-one/reviews) — 4.5/5 stars (393 reviews)
- [Verint Workforce Management](https://www.g2.com/de/products/verint-workforce-management/reviews) — 4.2/5 stars (178 reviews)
- [Aspect Workforce](https://www.g2.com/de/products/aspect-workforce/reviews) — 4.2/5 stars (314 reviews)
- [NiCE CXone](https://www.g2.com/de/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/de/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Genesys Cloud CX](https://www.g2.com/de/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Talkdesk](https://www.g2.com/de/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Dixa](https://www.g2.com/de/products/dixa/reviews) — 4.2/5 stars (391 reviews)
- [JustCall](https://www.g2.com/de/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/de/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7333 reviews)

---
## Top Discussions

### NICE Workforce Management

No discussions available for this product.

### Peopleware

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/de/compare/nice-workforce-management-vs-injixo-peopleware)