# Beste VoIP-Anbieter - Seite 2

## How Many VoIP-Anbieter Products Does G2 Track?

**Total Products under this Category:** 426

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank VoIP-Anbieter Products?

**Warum Sie den Software-Rankings von G2 vertrauen können:**

- 30 Analysten und Datenexperten
- 61,400+ Authentische Bewertungen
- 426+ Produkte
- Unvoreingenommene Rankings

Die Software-Rankings von G2 basieren auf verifizierten Benutzerbewertungen, strenger Moderation und einer konsistenten Forschungsmethodik, die von einem Team von Analysten und Datenexperten gepflegt wird. Jedes Produkt wird nach denselben transparenten Kriterien gemessen, ohne bezahlte Platzierung oder Einflussnahme durch Anbieter. Während Bewertungen reale Benutzererfahrungen widerspiegeln, die subjektiv sein können, bieten sie wertvolle Einblicke, wie Software in den Händen von Fachleuten funktioniert. Zusammen bilden diese Eingaben den G2 Score, eine standardisierte Methode, um Tools innerhalb jeder Kategorie zu vergleichen.

## G2 Grid® for VoIP-Anbieter
 ![G2 Grid® for VoIP-Anbieter plotting products by satisfaction and market presence](https://www.g2.com/de/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=16314&focus%5B%5D=70977&focus%5B%5D=18255&focus%5B%5D=71595)

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Dialpad Connect, Webex Calling, Webex Suite, und 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/de/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=cisco-webex-suite&focus%5B%5D=8x8-work)

**Sponsored**

### Accessible Web RAMP

Accessible Web RAMP ist eine umfassende digitale Barrierefreiheitslösung, die Organisationen dabei hilft, die Einhaltung verschiedener Barrierefreiheitsstandards zu erreichen und ihre Website für alle zugänglich zu machen. Accessible Web bietet Lösungen für große Agenturen und Fortune-500-Unternehmen sowie für einzelne Websites mit einem einzigen Eigentümer. Es stellt Organisationen aller Größen die notwendigen Werkzeuge und Ressourcen zur Verfügung, um eine inklusive digitale Umgebung für alle Menschen zu schaffen, unabhängig von ihren Fähigkeiten. Folgen Sie den Compliance-Roadmaps, einschließlich des Americans with Disabilities Act (ADA), des European Accessibility Act (EAA), des Accessibility for Ontarians with Disabilities Act (AODA) und Section 508 des Rehabilitation Act. Accessible Web RAMP beschleunigt nicht nur die Barrierefreiheitskonformität, sondern lehrt die Benutzer auch, wie sie Barrierefreiheit in ihre täglichen Praktiken integrieren können. Empfohlene Maßnahmen und integrierte Anweisungen zur Behebung helfen Webentwicklern, ihr Wissen über Barrierefreiheit zu erweitern, während sie gleichzeitig einfach genug sind, um von Anfängern befolgt zu werden. Zu den Hauptmerkmalen von Accessible Web RAMP gehört die kontinuierliche Überwachung der Web Content Accessibility Guidelines (WCAG), die es Organisationen ermöglicht, ihren Barrierefreiheitsstatus in Echtzeit aktuell zu halten. Darüber hinaus erleichtert die Einbeziehung effizienter manueller Prüfwerkzeuge, wie einer integrierten WCAG-Prüfliste und einer benutzerfreundlichen Chrome-Browsererweiterung, schnelle Bewertungen und Anpassungen, um die fortlaufende Konformität sicherzustellen. RAMP Pro und Pro+ erhalten geführtes Onboarding, regelmäßige Check-ins und dedizierte Barrierefreiheitsunterstützung. Accessible Web bietet auch professionelle Prüfungsdienste, rechtliche Unterstützung und Bildungsprogramme an. Dienstleistungen, die darauf ausgelegt sind, Organisationen bei der Navigation durch die Komplexität der Barrierefreiheitsgesetzgebung zu unterstützen und Best Practices in ihre digitalen Strategien zu integrieren, von automatischem Scannen bis hin zu langfristiger Bildung.

[Website besuchen](https://www.g2.com/de/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-15T10%3A11%3A44Z&secure%5Bdisplayable_resource_id%5D=2693&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=135137&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=135137&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fde%2Fcategories%2Fvoip-providers%3Fpage%3D2&secure%5Btoken%5D=699c8dff968afd2bf49228cf885debfe87ce99789acc1d03e3dfa6018aaee795&secure%5Burl%5D=https%3A%2F%2Faccessibleweb.com%2F&secure%5Burl_type%5D=custom_url)

### [NUACOM](https://www.g2.com/products/nuacom/reviews)

Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company.

**Average Rating:** 4.8/5.0

**Total Reviews:** 305

#### How Do G2 Users Rate NUACOM?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind NUACOM?

- **Seller:** [NUACOM](https://www.g2.com/sellers/nuacom)
- **Year Founded:** 2009
- **HQ Location:** Ireland
- **Twitter:** @nuacomie  
742 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e51368bc887f97b7f72eb6dbfba5962e1ad9c7064db4ce5497dc8c57e2c8810&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15194499%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Managing Director
- **Top Industries:** Construction, Staffing and Recruiting
- **Company Size:** 93% Small, 7% Medium

#### What Do G2 Reviewers Say About NUACOM?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend NUACOM's **excellent customer support** , appreciating the friendly and efficient service they received throughout integration.
- Users highlight the **ease of use** of NUACOM, appreciating its intuitive design and excellent support throughout onboarding.
- Users find NUACOM's support to be **very helpful** , enhancing call management and overall efficiency in their operations.
- Users praise the **easy setup** of NUACOM, highlighting seamless onboarding and quick integration with no issues.
- Users commend NUACOM's **efficient and friendly customer service** , appreciating their helpfulness and knowledgeable support.

##### Cons

- Users report **occasional call issues** and lag, though support assists in resolving these problems effectively.
- Users find **call limitations** with NUACOM frustrating, particularly concerning Keap CRM integration and missed calls.
- Users find NUACOM to be **high cost** , especially when needing multiple extensions and additional features like texting.
- Users express a desire for a **wider selection of features** in NUACOM, limiting their overall experience and convenience.
- Users face **connection issues** with NUACOM, often experiencing dropped calls and difficulties connecting to networks.

#### What Are Recent G2 Reviews of NUACOM?

**["Seamless Multi-Country Number Porting with Proactive, Clear Support"](https://www.g2.com/survey_responses/nuacom-review-12965235)**

**Rating:** 5.0/5.0 stars

_— Virginia D._

[Read full review](https://www.g2.com/survey_responses/nuacom-review-12965235)

**["Responsive Support and a Flexible, Easy-to-Use IP Telephony Platform"](https://www.g2.com/survey_responses/nuacom-review-12798834)**

**Rating:** 4.5/5.0 stars

_— Brian W._

[Read full review](https://www.g2.com/survey_responses/nuacom-review-12798834)

#### What Are G2 Users Discussing About NUACOM?

- [What is NUACOM used for?](https://www.g2.com/discussions/what-is-nuacom-used-for)

### [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews)

Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts.

**Average Rating:** 4.5/5.0

**Total Reviews:** 502

#### How Do G2 Users Rate Intermedia Unite?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.5/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Intermedia Unite?

- **Seller:** [Intermedia](https://www.g2.com/sellers/intermedia)
- **Company Website:** www.intermedia.com
- **Year Founded:** 1993
- **HQ Location:** Sunnyvale, California
- **Twitter:** @intermedia\_net  
4,556 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae84c30d3174c5684d4b4f977654a5d932d3dc583d3fb1fa14ded70e0e870b67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8903%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,410 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 67% Small, 21% Medium

#### What Do G2 Reviewers Say About Intermedia Unite?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **quick and effective customer support** from Intermedia Unite, enhancing their overall experience and reliability.
- Users appreciate the **ease of use** of Intermedia Unite, finding it user-friendly and effective for communication needs.
- Users value the **knowledgeable and responsive customer support** of Intermedia Unite, enhancing their onboarding and technical issue resolution experience.
- Users appreciate the **intuitive design** of Intermedia Unite, making communication seamless and user-friendly for all ages.
- Users value the **reliability** of Intermedia Unite, appreciating consistent performance and excellent support throughout their experience.

##### Cons

- Users face **internet dependency issues** with Intermedia Unite, leading to dropped calls during network challenges.
- Users often face **administrative complexities** in Intermedia Unite, leading to frequent calls for support and concerns over consistency.
- Users report **admin control issues** with Intermedia Unite, leading to complexities that frustrate new administrators.
- Users experience frequent **connection issues** with Intermedia Unite, leading to dropped calls and frustration during use.
- Users often face **poor customer service** , experiencing frustrating transfers and unresolved issues despite polite support staff.

#### What Are Recent G2 Reviews of Intermedia Unite?

**["Automated Scammer Blocker with Reliable Support"](https://www.g2.com/survey_responses/intermedia-unite-review-8999266)**

**Rating:** 5.0/5.0 stars

_— Robert L._

[Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-8999266)

**["Intermedia Unite: Flexible Phone Reassignment and Fast, Helpful Support"](https://www.g2.com/survey_responses/intermedia-unite-review-13174829)**

**Rating:** 5.0/5.0 stars

_— Christopher B._

[Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-13174829)

#### What Are G2 Users Discussing About Intermedia Unite?

- [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) - 1 comment
- [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) - 2 comments, 1 upvote
- [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) - 1 comment, 1 upvote
- [Is AnyMeeting safe?](https://www.g2.com/discussions/is-anymeeting-safe) - 1 comment, 1 upvote
- [What are the features of video conferencing software?](https://www.g2.com/discussions/what-are-the-features-of-video-conferencing-software) - 1 comment

### [Ringover](https://www.g2.com/products/ringover/reviews)

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

**Average Rating:** 4.6/5.0

**Total Reviews:** 467

#### How Do G2 Users Rate Ringover?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ringover?

- **Seller:** [Ringover](https://www.g2.com/sellers/ringover)
- **Year Founded:** 2018
- **HQ Location:** Montrouge
- **Twitter:** @ringoverapp  
832 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b6dd570ba6676db5ed66b5b814255501bd2a91c2db023b16edb3740fd5048e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fringover-france%2F&secure%5Burl_type%5D=linkedin_company_website)  
283 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Director
- **Top Industries:** Staffing and Recruiting, Computer Software
- **Company Size:** 76% Small, 21% Medium

#### What Do G2 Reviewers Say About Ringover?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Ringover, highlighting its intuitive interface and smooth onboarding experience.
- Users praise the **responsive and caring customer support** of Ringover, enhancing their overall experience with the app.
- Users commend the **reliability** of Ringover, highlighting its excellent customer support and quality connections.
- Users praise Ringover for its **efficient and reliable customer support** , enhancing their experience and productivity.
- Users appreciate the **intuitive interface** of Ringover, making it easy and efficient to use daily.

##### Cons

- Users feel that Ringover's service has a **high cost** that may not justify its performance and reliability issues.
- Users find Ringover **expensive** , especially for small businesses, with fluctuating call quality impacting customer interactions.
- Users report experiencing **glitches** during calls, especially after updates, affecting text transcription accuracy.
- Users have noted the lack of **essential features** like CRM integration and improved SMS synchronization in Ringover.
- Users note **integration issues** with Meta and LOXO, wishing for smoother setup and synchronization options.

#### What Are Recent G2 Reviews of Ringover?

**["Seamless Embedded Calling with Ringover—and Truly Responsive Support"](https://www.g2.com/survey_responses/ringover-review-12851244)**

**Rating:** 5.0/5.0 stars

_— Wouter K._

[Read full review](https://www.g2.com/survey_responses/ringover-review-12851244)

**["Ringover: quick start, top Pipedrive integration, and really useful AI"](https://www.g2.com/survey_responses/ringover-review-13109839)**

**Rating:** 4.5/5.0 stars

_— Victoria M._

[Read full review](https://www.g2.com/survey_responses/ringover-review-13109839)

#### What Are G2 Users Discussing About Ringover?

- [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) - 1 comment
- [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) - 1 comment
- [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) - 1 comment
- [Is Ringover legit?](https://www.g2.com/discussions/is-ringover-legit)

### [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)

Genesys Cloud CX® is an AI-Powered Experience Orchestration solution that enables organizations to coordinate customer and employee interactions across every touchpoint. By connecting data, systems and workflows in real time, it helps businesses deliver more consistent, personalized experiences that improve loyalty, efficiency and overall business outcomes. The solution brings together AI; voice and digital engagement; intelligent routing and automation; workforce engagement management; and end-to-end journey orchestration in a single, unified cloud solution. Its open, flexible architecture allows organizations to integrate easily with existing systems, reducing complexity while creating a more connected experience across channels and enabling innovation without disruption. Organizations use Genesys Cloud CX to accelerate time to value through rapid deployment and easy-to-deploy capabilities, while reducing cost to serve with AI-driven automation. Real-time personalization and context-aware interactions help improve customer satisfaction, while native AI capabilities enhance agent productivity, streamline workflows and support faster, more informed decision-making. A unified data layer provides real-time insights and ensures seamless experiences across channels, eliminating silos and improving visibility across operations. Built-in AI governance supports secure, compliant and explainable adoption, which is especially important for regulated industries. Designed for enterprise scale, the platform delivers high availability, stability and security, with the scalability and flexibility to support global operations and evolving business needs while maintaining resilience. Genesys Cloud CX is widely used by organizations of all sizes to orchestrate personalized customer experiences at scale, improve efficiency, simplify the technology stack and drive measurable ROI.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,468

#### How Do G2 Users Rate Genesys Cloud CX?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Genesys Cloud CX?

- **Seller:** [Genesys](https://www.g2.com/sellers/genesys)
- **Company Website:** www.genesys.com
- **Year Founded:** 1990
- **HQ Location:** Menlo Park, CA
- **Twitter:** @Genesys  
32,180 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3547218b0d552bcecdf111c8d197252c4dce8c2ddc2ffe5bceabde22115e5fc1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F601919%2F&secure%5Burl_type%5D=linkedin_company_website)  
8,569 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Case Advocate, Manager
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 45% Medium, 40% Large

#### What Do G2 Reviewers Say About Genesys Cloud CX?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Genesys Cloud CX to be **exceptionally easy to use** , empowering business users to independently manage configurations.
- Users value the **continuous feature evolution** of Genesys Cloud CX, enhancing contact center operations and user satisfaction.
- Users value the **reliability** of Genesys Cloud CX, praising its accessibility and support for business continuity.
- Users value the **efficiency** of Genesys Cloud CX, enhancing agility and simplifying contact center operations across multiple channels.
- Users appreciate the **intuitive interface** of Genesys Cloud CX, enhancing management of customer interactions and workforce performance.

##### Cons

- Users note the **limited features** of Genesys Cloud CX, particularly in voice translation and tool availability.
- Users note the **missing features** in Genesys Cloud CX, including limited dashboard customization and complex reporting options.
- Users find the **complexity of the interface** challenging, especially for newcomers navigating multiple features and settings.
- Users find the **inadequate reporting** capabilities of Genesys Cloud CX frustrating, requiring extra effort for basic insights.
- Users find the **learning curve steep** with Genesys Cloud CX, as the interface and features can be confusing initially.

#### What Are Recent G2 Reviews of Genesys Cloud CX?

**["Centralized Omnichannel Power with Insightful Real-Time Reporting"](https://www.g2.com/survey_responses/genesys-cloud-cx-review-13150184)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/genesys-cloud-cx-review-13150184)

**["Effortless Setup, Powerful Integrations"](https://www.g2.com/survey_responses/genesys-cloud-cx-review-12997137)**

**Rating:** 5.0/5.0 stars

_— Lucas A._

[Read full review](https://www.g2.com/survey_responses/genesys-cloud-cx-review-12997137)

#### What Are G2 Users Discussing About Genesys Cloud CX?

- [What is Genesys Cloud CX used for?](https://www.g2.com/discussions/what-is-genesys-cloud-cx-used-for) - 3 comments, 2 upvotes
- [What kind of software is zendesk?](https://www.g2.com/discussions/what-kind-of-software-is-zendesk) - 2 comments
- [What are the 4 most important benefits of Active Directory?](https://www.g2.com/discussions/what-are-the-4-most-important-benefits-of-active-directory) - 1 comment
- [What does Genesys Cloud For Salesforce do?](https://www.g2.com/discussions/what-does-genesys-cloud-for-salesforce-do) - 2 comments
- [Does Genesys integrate with Salesforce?](https://www.g2.com/discussions/purecloud-for-salesforce-does-genesys-integrate-with-salesforce)

### [Allo](https://www.g2.com/products/the-mobile-first-company-allo/reviews)

Allo is an AI-native phone system that records calls, writes follow-ups, updates your CRM automatically. Built for modern sales teams making and receiving calls all day. Join 20,000+ businesses using Allo: get instant business phone numbers with crystal-clear call quality, AI call summaries, automatic CRM updates, and smart call routing for your sales team. GET YOUR SALES PHONE SYSTEM IN 60 SECONDS • Local and international business numbers instantly • Works in 80+ countries for global sales reach • Make unlimited outbound calls to prospects • Receive and route inbound leads automatically • No contracts, no setup fees, no IT needed • Crystal-clear VoIP calls built mobile-first AI THAT HANDLES YOUR SALES ADMIN • Records and transcribes every sales call automatically • Writes call summaries and next steps after each conversation • Updates your CRM with call notes and contact details • Qualifies inbound leads when you're busy • Routes important calls directly to the right rep • Uses AI like ChatGPT for quick answers from your calls • No manual note-taking needed AVAILABLE ON ALL YOUR DEVICES • Native iOS app for iPhone • Native Android app for all Android devices • Desktop apps for macOS and Windows • Web app for browser-based calling • Click-to-call directly from your CRM • Seamless sync across all devices • Work from anywhere with the same number PERFECT FOR SALES TEAMS • Sales managers needing team visibility and call coaching • Small teams doing sales, support, and follow-up daily • Real estate agents managing property leads • Consultants and service providers • Construction, tech, and finance professionals • Teams of 5-30 people who close deals on the phone CRM INTEGRATION THAT WORKS • Native integration with HubSpot, Salesforce, Pipedrive, Zoho, Attio, and 1000+ other tools • Automatic call logging and contact updates • Click-to-call from your CRM contacts • No more manual data entry • Push real data where you need it PROFESSIONAL FEATURES INCLUDED • Call recording for every conversation • Unlimited SMS messaging • Team routing based on rules you control • Working hours and availability settings • All-in-one inbox for calls, texts, and voicemails • Crystal-clear calls on both mobile and desktop apps SIMPLE, TRANSPARENT PRICING $32 USD per user per month. Everything included: AI summaries, call recording, unlimited SMS, CRM integrations. No hidden fees. No per-minute billing. Cancel anytime. TRUSTED BY 20,000+ BUSINESSES Backed by investors like Base10, Lightspeed, Free, and Pennylane. We've raised 5 million dollars to reinvent software for small businesses. SECURITY AND COMPLIANCE Your calls and data are fully protected with encrypted transmission and storage. We're GDPR compliant, undergo regular independent security audits. Your business stays private. START YOUR 7-DAY FREE TRIAL Download Allo and get your team connected in 5 minutes with our business plan. Stop losing deals to admin work. Let AI handle your call notes while you focus on selling. Get Allo for your sales team today.

**Average Rating:** 4.7/5.0

**Total Reviews:** 207

#### How Do G2 Users Rate Allo?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.6/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Allo?

- **Seller:** [The Mobile-First Company](https://www.g2.com/sellers/the-mobile-first-company)
- **Company Website:** www.themobilefirstcompany.com
- **Year Founded:** 2023
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5887a1a3533642fad8681bf69cc4a2675b0a525de119a4722a1f9f2a2cc42b63&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthe-mobile-first-company&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Computer Software, Commercial Real Estate
- **Company Size:** 42% Small, 6% Medium

#### What Do G2 Reviewers Say About Allo?

_AI-generated summary from verified user reviews_

##### Pros

- Users laud the **ease of use** of Allo, appreciating its intuitive interface and seamless integration for efficient communication.
- Users appreciate the **easy call management** in Allo, enhancing communication efficiency and overall user experience.
- Users appreciate the **responsive customer support** from Allô, enhancing communication and ensuring quick resolutions.
- Users appreciate the **reliability** of Allô, enjoying fast connections and valuable call summaries effortlessly.
- Users value the **easy integration** with CRM tools like Attio, streamlining their workflow and saving time on calls.

##### Cons

- Users find the **missing features** of Allo, like picture sharing and power dial, limit its current usability.
- Users experience **connection issues** with Allo, including lags and call problems affecting usability and reliability.
- Users experience **call issues** with Allo, such as missed calls and difficulties in managing calls from the lock screen.
- Users find the **lack of intuitiveness** in Allo frustrating, as key features are not easily discoverable.
- Users note the **limited features** on the Mac OS webapp compared to the mobile app, though improvements are anticipated.

#### What Are Recent G2 Reviews of Allo?

**["Allo the Phone Solution for International B2B Outreach"](https://www.g2.com/survey_responses/allo-review-12169872)**

**Rating:** 5.0/5.0 stars

_— Julian M._

[Read full review](https://www.g2.com/survey_responses/allo-review-12169872)

**["Keep a French number abroad, with excellent call quality"](https://www.g2.com/survey_responses/allo-review-13081269)**

**Rating:** 5.0/5.0 stars

_— Medhi D._

[Read full review](https://www.g2.com/survey_responses/allo-review-13081269)

### [Yeastar P-Series PBX System](https://www.g2.com/de/products/yeastar-p-series-pbx-system/reviews)

Yeastar P-Serie PBX-System ist die einfach-zu-bedienende Unified-Communications-Lösung, die für jede Unternehmensgröße und Branche entwickelt wurde. Es erfindet die Art und Weise, wie Unternehmen kommunizieren, neu, indem es Sprache, Video, Chat, Apps und mehr in einer Lösung zusammenführt und moderne Unternehmen befähigt, Teams zu engagieren, überall zu arbeiten und Kunden mühelos zu begeistern. Einfach zu übernehmen, zu nutzen, zu verwalten und zu wachsen. Mit dem Yeastar P-Serie PBX-System wird grenzenlose Kommunikation in greifbare Nähe rücken. • Geschäftstelefonsystem (Web, Mobil & Desktop) • Team-Chat & Omnichannel-Messaging • Callcenter • Vereinfachte Systemverwaltung • Robustes App-Ökosystem • Fertige Integrationen & offene API • Flexible Bereitstellungsoptionen: vollständig gehostet, selbstverwaltet und Hardware-Appliance • Und mehr...

**Average Rating:** 4.8/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate Yeastar P-Series PBX System?

- **War the product ein guter Geschäftspartner?:** 9.6/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.6/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Yeastar P-Series PBX System?

- **Verkäufer:** [Xiamen Yeastar Digital Technology Co., Ltd](https://www.g2.com/de/sellers/xiamen-yeastar-digital-technology-co-ltd)
- **Gründungsjahr:** 2006
- **Hauptsitz:** Xiamen, China
- **Twitter:** @Yeastar  
2,504 Twitter-Follower
- **LinkedIn®-Seite:** [cn.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=556764252feba627b3e5b18cfc9537ac80dcac98efd705ffc4ef8736d8781568&secure%5Burl%5D=https%3A%2F%2Fcn.linkedin.com%2Fcompany%2Fyeastar&secure%5Burl_type%5D=linkedin_company_website)  
211 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telekommunikation, Informationstechnologie und Dienstleistungen
- **Company Size:** 75% Small, 21% Medium

#### What Do G2 Reviewers Say About Yeastar P-Series PBX System?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden das **Yeastar P-Series PBX System einfach zu bedienen** und schätzen seine reaktionsschnelle Natur und den ausgezeichneten Kundensupport.
- Benutzer schätzen die **umfangreichen und fortschrittlichen Funktionen** der Yeastar P-Series PBX, die umfassende Kommunikationslösungen gewährleisten.
- Benutzer schätzen die **breiten Integrationsmöglichkeiten** des Yeastar P-Series PBX-Systems, die ihr Telefonieerlebnis verbessern.
- Benutzer loben den **ausgezeichneten Kundensupport** der Yeastar P-Serie und heben dessen Reaktionsfähigkeit und Professionalität hervor.
- Benutzer heben die **einfache Einrichtung** der Yeastar P-Serie PBX hervor, die eine schnelle Installation und nahtlose globale Nutzung ermöglicht.

##### Cons

- Benutzer kritisieren die **fehlende Funktionalität** in der Yeastar P-Serie PBX, insbesondere bei Videokonferenzen und Integrationsfunktionen.
- Benutzer sind von den **fehlenden Funktionen** der Yeastar P-Serie enttäuscht, was die Kommunikation und Funktionalität erheblich einschränkt.
- Benutzer empfinden die **hohen Lizenz- und Abonnementkosten** des Yeastar P-Series PBX-Systems als erheblichen Nachteil.
- Benutzer finden, dass die **begrenzten Funktionen** des Yeastar P-Series PBX-Systems die Produktivität und Kommunikationseffizienz behindern.
- Benutzer bemerken die **hohen Kosten** , die mit dem Yeastar P-Series PBX-System verbunden sind, was diejenigen mit Budgetbeschränkungen belastet.

#### What Are Recent G2 Reviews of Yeastar P-Series PBX System?

**["Ein leistungsstarkes PBX-System, das ständig neue Funktionen mit sich bringt."](https://www.g2.com/de/survey_responses/yeastar-p-series-pbx-system-review-9348875)**

**Rating:** 5.0/5.0 stars

_— Markus E._

[Read full review](https://www.g2.com/de/survey_responses/yeastar-p-series-pbx-system-review-9348875)

**["Flexibles Anrufumschalten und benutzerfreundliche Weboberfläche"](https://www.g2.com/de/survey_responses/yeastar-p-series-pbx-system-review-12009941)**

**Rating:** 4.5/5.0 stars

_— Girish S._

[Read full review](https://www.g2.com/de/survey_responses/yeastar-p-series-pbx-system-review-12009941)

### [Dialaxy](https://www.g2.com/de/products/dialaxy/reviews)

Dialaxy ist eine cloudbasierte Telefonielösung, die hilft, mit Ihren Kunden überall auf der Welt in Verbindung zu treten. Es ist eine Plattform, die Kommunikation zusammenführt, indem sie über ein Mobiltelefon, Tablet, Computer oder Laptop zugänglich ist. Dialaxy ermöglicht es Startups und Unternehmen, sofort lokale Supportnummern aus den USA und Kanada zu kaufen. Mit unserer benutzerfreundlichen Oberfläche und der robusten Backend-Architektur kann jedes Unternehmen sein Callcenter in weniger als 2 Minuten einrichten. Einige Dialaxy-Funktionen, die Ihrem Unternehmen bei einem reibungslosen Betrieb helfen werden, sind: Unbegrenzte Anrufe und Nachrichten innerhalb der USA und Kanada Voicemail Agentengruppen Erweiterte Analysen und Berichte Integrationen Anrufaufzeichnung und viele mehr Wir bei Dialaxy arbeiten rund um die Uhr, um die besten Lösungen für Sie zu bieten und ein herausragendes Kundenerlebnis zu gewährleisten. Gemeinsam, lassen Sie uns Ihr Geschäft auf VOICE UP bringen.

**Average Rating:** 4.5/5.0

**Total Reviews:** 237

#### How Do G2 Users Rate Dialaxy?

- **War the product ein guter Geschäftspartner?:** 9.6/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.4/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dialaxy?

- **Verkäufer:** [Dialaxy Inc.](https://www.g2.com/de/sellers/dialaxy-inc)
- **Gründungsjahr:** 2023
- **Hauptsitz:** Dover, US
- **Twitter:** @dialaxyapp  
21 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=db5ef0f7e2490e9972229592324bdda161e5d3348426fde650fa4aacc3aeb844&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdialaxy&secure%5Burl_type%5D=linkedin_company_website)  
23 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Vertriebsleiter, CEO
- **Top Industries:** Computersoftware, Informationstechnologie und Dienstleistungen
- **Company Size:** 60% Small, 39% Medium

#### What Do G2 Reviewers Say About Dialaxy?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden Dialaxy **einfach zu bedienen** , was den Prozess des Kaufs von Nummern und der effizienten Verwaltung von Anrufen vereinfacht.
- Benutzer schwärmen von dem **außergewöhnlichen Kundensupport** von Dialaxy, der es einfach macht, Probleme schnell zu lösen.
- Benutzer loben die **Zuverlässigkeit** von Dialaxy und heben die hervorragende Gesprächsqualität und nahtlose Kommunikation zur Verwaltung von Kundeninteraktionen hervor.
- Benutzer schätzen den **hilfreichen Kundensupport** von Dialaxy, der schnelle Lösungen und eine benutzerfreundliche Erfahrung bietet.
- Benutzer schätzen die **ausgezeichnete Gesprächsqualität** von Dialaxy und genießen klare und schnelle Verbindungen für die Kommunikation.

##### Cons

- Benutzer finden die **Zahlenoptionen auf die USA und Kanada beschränkt** und wünschen sich mehr internationale Auswahlmöglichkeiten.
- Benutzer empfinden die **fehlenden Funktionen** in Dialaxy, wie Vorlagen und CRM-Optionen, als Einschränkung ihrer Erfahrung.
- Benutzer bemerken die **begrenzten Funktionen** von Dialaxy, die ihre Erfahrung mit Nachrichtenbenachrichtigungen und Integrationen beeinträchtigen.
- Benutzer mögen die **geografischen Beschränkungen** nicht, die Dialaxy auf US-amerikanische und kanadische Nummern beschränken und den Zugang für internationale Benutzer erschweren.
- Benutzer finden die **komplexen Prozesse** zur Erlangung von Nummern außerhalb der USA umständlich und zeitraubend.

#### What Are Recent G2 Reviews of Dialaxy?

**["Flexibel über Geräte hinweg und nützlich, um Anrufe organisiert zu halten"](https://www.g2.com/de/survey_responses/dialaxy-review-13238539)**

**Rating:** 4.0/5.0 stars

_— Tan Wei M._

[Read full review](https://www.g2.com/de/survey_responses/dialaxy-review-13238539)

**["Das praktische Onboarding hat einen großen Unterschied gemacht."](https://www.g2.com/de/survey_responses/dialaxy-review-13257762)**

**Rating:** 4.0/5.0 stars

_— Jack C._

[Read full review](https://www.g2.com/de/survey_responses/dialaxy-review-13257762)

### [KrispCall](https://www.g2.com/de/products/krispcall/reviews)

KrispCall ist eine KI-gestützte Kommunikationsplattform für wachsende Unternehmen. Sie vereint VoIP-Anrufe, SMS, Voicemail und Teamzusammenarbeit in einem Arbeitsbereich, der sich mit über 100 CRMs und Helpdesks, einschließlich HubSpot, Pipedrive, Zendesk und Freshsales, integriert. Erhalten Sie lokale und gebührenfreie Nummern in über 100 Ländern sowie zuverlässige nicht-VoIP-Optionen in den USA für OTP und 2FA. KI fasst Anrufe zusammen, erstellt Transkripte und Aktionspunkte und schlägt schnelle Antworten vor. Power Dialer beschleunigt ausgehende Anrufe mit Voicemail-Drops und Connect-Rate-Tracking. Eingehende Anrufe laufen über mehrstufige IVR, Rufgruppen, Geschäftszeiten und Failover, sodass keine Interaktion verpasst wird. Manager coachen live mit Monitor, Whisper und Barge. Massen-SMS unterstützt Kampagnen und Nachfassaktionen. Analysen und Bestenlisten zeigen Leistungstrends und die Wiederherstellung verpasster Anrufe. Sicherheit und Kontrolle umfassen SSO, rollenbasierter Zugriff, Prüfprotokolle, IP-Zulassungslisten, Webhooks und APIs. Teams starten in Minuten ohne Hardware und halten jeden Anruf, jede Notiz und jede Aufnahme automatisch mit ihrem CRM synchronisiert. Entwickelt für moderne GTM- und Support-Teams, reduziert KrispCall das Tool-Chaos und verbessert die Datenqualität. Es bietet globale Reichweite mit lokaler Präsenz durch Nummern in über 100 Ländern. Das Ergebnis sind schnellere Verbindungsraten, kürzere Lösungszeiten und sauberere Kundenhistorien, die Ihnen helfen, Geschäfte schneller abzuschließen und Probleme intelligenter zu lösen.

**Average Rating:** 4.5/5.0

**Total Reviews:** 366

#### How Do G2 Users Rate KrispCall?

- **War the product ein guter Geschäftspartner?:** 9.0/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.5/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 9.4/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind KrispCall?

- **Verkäufer:** [KrispCall](https://www.g2.com/de/sellers/krispcall)
- **Gründungsjahr:** 2022
- **Hauptsitz:** Singapore, SG
- **Twitter:** @Krispcall  
290 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7439251b1da6cf68d12efad62ea730f78efc48f89412246559d6aac70485484f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F70231698&secure%5Burl_type%5D=linkedin_company_website)  
122 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Direktor
- **Top Industries:** Informationstechnologie und Dienstleistungen, Marketing und Werbung
- **Company Size:** 79% Small, 20% Medium

#### What Do G2 Reviewers Say About KrispCall?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer heben die **Benutzerfreundlichkeit** von KrispCall hervor und genießen die nahtlose Verwaltung mehrerer Gespräche sowie die intuitive Navigation.
- Benutzer loben den **reaktionsschnellen und hilfsbereiten Kundensupport** von KrispCall, was ihr Gesamterlebnis erheblich verbessert.
- Benutzer schätzen den **effizienten und schnellen Kundensupport** von KrispCall, was die Erfahrung nahtlos und zufriedenstellend macht.
- Benutzer schätzen die **zuverlässige Anrufqualität** von KrispCall und genießen reibungslose internationale Kommunikation ohne Unterbrechungen.
- Benutzer schätzen die **ausgezeichnete Gesprächsqualität** von KrispCall, die mühelose, klare und stabile internationale Kommunikation gewährleistet.

##### Cons

- Benutzer finden die Preisgestaltung von KrispCall **teuer** , was es weniger zugänglich macht und Bedenken hinsichtlich der Anrufkosten aufwirft.
- Benutzer empfinden die **hohen Kosten** von KrispCall als Nachteil und schlagen vor, dass günstigere Tarife von Vorteil wären.
- Benutzer berichten über erhebliche **Zahlprobleme** mit KrispCall, einschließlich eines schlechten Portierungsprozesses und versteckter Gebühren, die die Benutzerfreundlichkeit beeinträchtigen.
- Benutzer finden, dass KrispCall **fortgeschrittene Analysen und Funktionen** fehlen, was zu Frustration und Enttäuschung in der Leistung führt.
- Benutzer finden, dass der mobile App einige Funktionen fehlen, was auf einen Bedarf an **Verbesserungen und Aktualisierungen** zur Verbesserung der Funktionalität hinweist.

#### What Are Recent G2 Reviews of KrispCall?

**["Sofort aktivierte virtuelle Nummern mit kristallklaren internationalen Anrufen"](https://www.g2.com/de/survey_responses/krispcall-review-13193723)**

**Rating:** 5.0/5.0 stars

_— Jefferson U._

[Read full review](https://www.g2.com/de/survey_responses/krispcall-review-13193723)

**["KrispCall macht Geschäftsanrufe einfach mit zuverlässiger Qualität und reaktionsschnellem Support"](https://www.g2.com/de/survey_responses/krispcall-review-13223916)**

**Rating:** 5.0/5.0 stars

_— Allan K._

[Read full review](https://www.g2.com/de/survey_responses/krispcall-review-13223916)

#### What Are G2 Users Discussing About KrispCall?

- [Wofür wird KrispCall verwendet?](https://www.g2.com/de/discussions/what-is-krispcall-used-for) - 1 comment

### [Podium](https://www.g2.com/de/products/podium/reviews)

Podium ist eine KI-native Kommunikationsplattform, die KI-Mitarbeiter einsetzt, um lokalen Unternehmen zu helfen, jedes Gespräch – ob Text, Anruf oder Web-Chat – in Umsatz zu verwandeln. Vertraut von über 100.000 lokalen Unternehmen – von Autohäusern und HVAC-Diensten bis hin zu Ästhetikzentren und Einzelhändlern – erfasst und konvertiert Podium rund um die Uhr Leads und sorgt für neue Geschäfte und wiederkehrende Kunden. Heute kaufen 78 % der Kunden bei dem ersten Unternehmen, das antwortet – aber die meisten Unternehmen benötigen eine Stunde oder mehr, um zu antworten. Podium schließt diese Lücke sofort mit "Jerry", Ihrem immer verfügbaren KI-Mitarbeiter. Von Tag eins an versteht Jerry Ihr Inventar, antwortet innerhalb von zwei Minuten, plant Termine, bucht Probefahrten, sendet gezielte Werbeaktionen, fordert Bewertungen an und antwortet sogar auf Kundenfeedback auf Google. Jerry entlastet Ihr Personal, damit es sich auf wertschöpfende Aufgaben konzentrieren kann und jeder Kunde einen erstklassigen Service erhält. Unternehmen, die Podiums KI-Mitarbeiter nutzen, berichten von: - 30 % Umsatzsteigerung - 56 % höheren Terminzusagen - 80 % mehr Termine außerhalb der Geschäftszeiten - 50 % höheren Lead-zu-Verkauf-Konversionsraten Mit Tools wie Telefonen, Bewertungen, Zahlungen, Webchat, Massen-Messaging und über 200 DMS/CRM-Integrationen bietet Podium schnelle, personalisierte Interaktionen, die Gespräche in Verkäufe verwandeln – und dabei automatisch den Umsatz bei jedem Kundenkontaktpunkt verfolgen. Podium basiert auf über einem Jahrzehnt an Daten und Kundenkenntnissen und hat Anerkennung von Forbes Cloud 100, Inc. 5000 und Fast Company’s Most Innovative Companies erhalten. Am stolzesten ist es jedoch auf seine 92 % Fünf-Sterne-Bewertungen – täglich von begeisterten Nutzern verdient.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2,026

#### How Do G2 Users Rate Podium?

- **War the product ein guter Geschäftspartner?:** 9.2/10 (Category avg: 8.8/10)
- **Telefonieren:** 8.4/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 8.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 7.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Podium?

- **Verkäufer:** [Podium](https://www.g2.com/de/sellers/podium)
- **Unternehmenswebsite:** www.podium.com
- **Gründungsjahr:** 2014
- **Hauptsitz:** Lehi, UT
- **Twitter:** @PodiumHQ  
4,178 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69a2d95c333ec35bbf2027bf2b49f38aee41da678beec29147a1777113f278c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9203219%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,569 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, General Manager
- **Top Industries:** Automobil, Einzelhandel
- **Company Size:** 60% Small, 35% Medium

#### What Do G2 Reviewers Say About Podium?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer loben Podium für sein **benutzerfreundliches Design** , das eine einfache Navigation und effektive Kundenverwaltung gewährleistet.
- Benutzer loben Podium für seinen **fantastischen Support und benutzerfreundliche Funktionen** , die letztendlich die Geschäftsabläufe und das Kundenengagement verbessern.
- Benutzer schätzen die **vereinheitlichten Kommunikationsfähigkeiten** von Podium, die Nachrichten nahtlos über verschiedene Plattformen in ein intuitives Dashboard integrieren.
- Benutzer finden **einfache Kommunikation** mit Podium entscheidend für die Echtzeit-Kundenbindung und den Zugriff auf frühere Nachrichten.
- Benutzer loben den **ausgezeichneten Kundensupport** von Podium, der die Geschäftsabläufe verbessert und die Kundenzufriedenheit nahtlos erhöht.

##### Cons

- Benutzer erleben **Nachrichtenprobleme** in Podium, da sie Schwierigkeiten haben, große Mengen zu verwalten und vergangene Korrespondenz effizient abzurufen.
- Benutzer bemerken den **Mangel an zusätzlichen Funktionen** in Podium, was ihre Serviceangebote und die Kundenerfahrung beeinträchtigt.
- Benutzer finden, dass Podium **eingeschränkte Funktionen** hat, was es schwierig macht, große Nachrichtenmengen zu verwalten und die Integration mit Hubspot fehlt.
- Benutzer finden die Preise von Podium **übermäßig** , insbesondere für kleine Unternehmen, die nach erweiterten Funktionen suchen.
- Benutzer sind frustriert über **schlechten Kundensupport** , da sie während des Kündigungsprozesses auf Verzögerungen und unnötige Hürden stoßen.

#### What Are Recent G2 Reviews of Podium?

**["Fühlt sich weniger wie ein Bewertungs-Sammelwerkzeug an und mehr wie ein digitaler Empfangstresen"](https://www.g2.com/de/survey_responses/podium-review-12877946)**

**Rating:** 4.0/5.0 stars

_— Neelakshi S._

[Read full review](https://www.g2.com/de/survey_responses/podium-review-12877946)

**["Podium hat unsere Agenturkommunikation mit nahtlosen On-Demand-Integrationen transformiert."](https://www.g2.com/de/survey_responses/podium-review-12909019)**

**Rating:** 5.0/5.0 stars

_— Kenya A._

[Read full review](https://www.g2.com/de/survey_responses/podium-review-12909019)

#### What Are G2 Users Discussing About Podium?

- [Ist Podium ein CRM?](https://www.g2.com/de/discussions/is-podium-a-crm) - 2 comments
- [Was macht das Unternehmen Podium?](https://www.g2.com/de/discussions/what-does-the-company-podium-do) - 2 comments
- [What is podium app?](https://www.g2.com/de/discussions/what-is-podium-app)

### [Cisco Hosted Collaboration Solution](https://www.g2.com/products/cisco-hosted-collaboration-solution/reviews)

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

**Average Rating:** 4.0/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Cisco Hosted Collaboration Solution?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Cisco Hosted Collaboration Solution?

- **Seller:** [AT&T Inc.](https://www.g2.com/sellers/at-t-inc)
- **Year Founded:** 1876
- **HQ Location:** Dallas, TX
- **Twitter:** @ATT  
876,351 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2fa4728477e8f8786d022d545a2466f49f7092896c35eae9774ae10aa4074034&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatt%2F&secure%5Burl_type%5D=linkedin_company_website)  
190,948 employees on LinkedIn®
- **Ownership:** NYSE: T

#### Who Uses This Product?

- **Company Size:** 50% Large, 33% Medium

#### What Do G2 Reviewers Say About Cisco Hosted Collaboration Solution?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **excellent voice quality** and multiple options of Cisco Hosted Collaboration Solution, making it highly favorable.
- Users enjoy the **variety of options** in Cisco Hosted Collaboration Solution, enhancing their overall collaboration experience.
- Users praise the **voice quality** of Cisco Hosted Collaboration Solution, noting its reliable and versatile performance.

#### What Are Recent G2 Reviews of Cisco Hosted Collaboration Solution?

**["My name is Mudassir Zaidi. I'm working from trilocks technologies pvt."](https://www.g2.com/survey_responses/cisco-hosted-collaboration-solution-review-10295752)**

**Rating:** 5.0/5.0 stars

_— Mudassir H._

[Read full review](https://www.g2.com/survey_responses/cisco-hosted-collaboration-solution-review-10295752)

**["Cisco Hosted Collaboration Solution"](https://www.g2.com/survey_responses/cisco-hosted-collaboration-solution-review-10173646)**

**Rating:** 4.0/5.0 stars

_— Burhan A._

[Read full review](https://www.g2.com/survey_responses/cisco-hosted-collaboration-solution-review-10173646)

#### What Are G2 Users Discussing About Cisco Hosted Collaboration Solution?

- [Whats is Cisco HCS?](https://www.g2.com/discussions/cisco-hosted-collaboration-solution-whats-is-cisco-hcs)
- [Whats is Cisco HCS?](https://www.g2.com/discussions/whats-is-cisco-hcs)
- [What is hosted collaboration?](https://www.g2.com/discussions/what-is-hosted-collaboration)
- [What is Cisco collaboration platform?](https://www.g2.com/discussions/what-is-cisco-collaboration-platform)
- [What is Cisco Hosted collaboration Solution?](https://www.g2.com/discussions/what-is-cisco-hosted-collaboration-solution)

### [3CX](https://www.g2.com/products/3cx/reviews)

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

**Average Rating:** 4.4/5.0

**Total Reviews:** 431

#### How Do G2 Users Rate 3CX?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind 3CX?

- **Seller:** [3CX](https://www.g2.com/sellers/3cx)
- **Company Website:** www.3cx.com
- **Year Founded:** 2005
- **HQ Location:** Nicosia
- **Twitter:** @3CX  
30,475 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e1f4fa175e63e9522ddddce3e3e2e81a05863cacd5649e8e9b5285b0ffdc8eda&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1021704%2F&secure%5Burl_type%5D=linkedin_company_website)  
182 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, President
- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 50% Medium, 43% Small

#### What Do G2 Reviewers Say About 3CX?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of 3CX, which simplifies communication and enhances efficiency across devices.
- Users value the **reliability** of 3CX, ensuring seamless communication without missing calls and excellent support when needed.
- Users value the **flexibility** of 3CX, benefiting from seamless communication across various platforms and devices.
- Users love the **seamless communication and reliability** of 3CX, enhancing productivity and enabling easy connectivity.
- Users commend the **easy setup** of 3CX, enabling quick deployment and immediate use for communication needs.

##### Cons

- Users find 3CX's **complex processes** challenging, especially for non-technical administrators needing extensive configuration support.
- Users report that **difficult configuration** processes can hinder usability for non-technical administrators, complicating management tasks.
- Users find the **learning curve challenging** , with some configurations taking time and requiring technical support to manage effectively.
- Users are frustrated by **limited features** and missing reports, impacting the overall utility of 3CX.
- Users find 3CX to be **expensive** , especially non-profits seeking more affordable pricing options for their organizations.

#### What Are Recent G2 Reviews of 3CX?

**["Unmatched Value: 3CX’s Feature-Rich PBX That Just Works"](https://www.g2.com/survey_responses/3cx-review-5362484)**

**Rating:** 5.0/5.0 stars

_— Dan K._

[Read full review](https://www.g2.com/survey_responses/3cx-review-5362484)

**["Easy Setup, Flexible SIP Trunk Extensions, and Strong Business Messaging"](https://www.g2.com/survey_responses/3cx-review-12707768)**

**Rating:** 4.5/5.0 stars

_— Matthew W._

[Read full review](https://www.g2.com/survey_responses/3cx-review-12707768)

#### What Are G2 Users Discussing About 3CX?

- [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) - 1 comment, 1 upvote

### [iPlum](https://www.g2.com/products/iplum/reviews)

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.

**Average Rating:** 4.3/5.0

**Total Reviews:** 201

#### How Do G2 Users Rate iPlum?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.9/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.4/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 6.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind iPlum?

- **Seller:** [iplum](https://www.g2.com/sellers/iplum)
- **Company Website:** iplum.com
- **Year Founded:** 2015
- **HQ Location:** Santa Clara, US
- **Twitter:** @iPlumApp  
104 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=57ed84f365e0b9424ae83426ceba145ef5e124d971b9fbe9181192b066e62229&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9999628%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Therapist, Owner
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 94% Small, 6% Large

#### What Do G2 Reviewers Say About iPlum?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of iPlum, highlighting its user-friendly app and seamless call management.
- Users value the **HIPAA compliance** of iPlum, providing a secure option for their professional communication needs.
- Users value the **privacy and security** of iPlum, appreciating HIPAA compliance for safe communications in education.
- Users appreciate the **easy setup** of iPlum, finding it straightforward and user-friendly for their business needs.
- Users love the **convenient text messaging** features of iPlum, allowing seamless communication for their business.

##### Cons

- Users face **texting issues** due to delays and complicated processes for sending and receiving messages on iPlum.
- Users often face **call issues** with iPlum, including problems with ringing and transferring calls effectively.
- Users find the **complex processes** of iPlum frustrating, often delaying access to essential features and support resolution.
- Users find iPlum's interface **lack intuitive design** , facing numerous complications during basic tasks such as number approval.
- Users face **call functionality issues** with iPlum, experiencing problems with call pickup and contact transfer.

#### What Are Recent G2 Reviews of iPlum?

**["Dedicated Business Number & Quick Setup Professional Image, Better Work‑Life Balance"](https://www.g2.com/survey_responses/iplum-review-13053638)**

**Rating:** 5.0/5.0 stars

_— Leonardo R._

[Read full review](https://www.g2.com/survey_responses/iplum-review-13053638)

**["Flexible, Secure Business Communication for Remote Teams"](https://www.g2.com/survey_responses/iplum-review-12852734)**

**Rating:** 5.0/5.0 stars

_— Deanna W._

[Read full review](https://www.g2.com/survey_responses/iplum-review-12852734)

#### What Are G2 Users Discussing About iPlum?

- [What is iPlum used for?](https://www.g2.com/discussions/what-is-iplum-used-for)

### [Talkroute](https://www.g2.com/products/talkroute/reviews)

Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware. With Talkroute, businesses can create a polished phone presence using features like local, toll free, and vanity phone numbers, multi level auto attendants, call routing, call forwarding, voicemail, call recording, and business SMS. Calls can be answered on smartphones, computers, or existing desk phones, allowing teams to work remotely or on the go while delivering a consistent and professional customer experience. Talkroute is especially well suited for service based businesses, startups, agencies, healthcare practices, legal firms, and growing companies that need a reliable VoIP phone system without enterprise level complexity or cost. Setup is fast, configuration is intuitive, and updates can be made instantly through an easy to use web dashboard with no IT team required. Unlike many UCaaS platforms that bundle unnecessary features or lock customers into rigid plans, Talkroute focuses on simplicity, transparency, and value. Pricing is straightforward, with no long term contracts, no per user confusion, and no surprise fees, making it an ideal choice for small businesses that want predictable costs as they grow. Talkroute also integrates smoothly into existing workflows. Teams can manage calls alongside email, CRM tools, and other business software, while features like call routing rules and business hours help ensure customers always reach the right person at the right time. Call analytics and reporting provide insight into call volume, performance, and customer behavior. Backed by responsive, US based customer support, Talkroute is known for hands on onboarding and real human assistance when it is needed. Whether a business is upgrading from a personal phone number or replacing a legacy PBX system, Talkroute delivers a modern virtual phone system that is dependable, easy to use, and built specifically for small business needs.

**Average Rating:** 4.6/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate Talkroute?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Talkroute?

- **Seller:** [Talkroute](https://www.g2.com/sellers/talkroute)
- **Year Founded:** 2013
- **HQ Location:** Chicago, IL
- **Twitter:** @Talkroute  
376 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b29e651bf4a41eecab139300cb5a2c4265e7deb8b48bdb68fb72a8c4042924a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19217712%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Real Estate
- **Company Size:** 100% Small, 7% Medium

#### What Do G2 Reviewers Say About Talkroute?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Talkroute to be **easy to use** , offering a streamlined experience with essential features and no clutter.
- Users value the **easy setup** of Talkroute, enabling quick configuration and seamless remote communication.
- Users praise the **quick setup** of Talkroute, enabling seamless call management and convenience for agents everywhere.
- Users praise the **responsive and knowledgeable customer support** from Talkroute, ensuring quick and effective assistance.
- Users value the **essential and straightforward features** of Talkroute, appreciating the lack of unnecessary extras.

##### Cons

- Users find the **limited options** for customization, especially in call flows and reporting, to be frustrating.
- Users experience **performance issues** with Talkroute, including slow loading times and lagging notifications across devices.
- Users find the **reporting inadequate** , wishing for more detailed options to enhance call tracking experience.
- Users find the **reporting inadequate** , wishing for more detail to enhance their overall experience with Talkroute.
- Users desire more **integration options** with CRM tools like HubSpot to enhance Talkroute's functionality.

#### What Are Recent G2 Reviews of Talkroute?

**["Efficient Voicemail Transcription Saves Me Time Every Day"](https://www.g2.com/survey_responses/talkroute-review-11803616)**

**Rating:** 5.0/5.0 stars

_— Stephanie S._

[Read full review](https://www.g2.com/survey_responses/talkroute-review-11803616)

**["Talkroute Makes Business Calling Simple and Reliable"](https://www.g2.com/survey_responses/talkroute-review-12229071)**

**Rating:** 5.0/5.0 stars

_— Plassot H._

[Read full review](https://www.g2.com/survey_responses/talkroute-review-12229071)

#### What Are G2 Users Discussing About Talkroute?

- [Who owns Talkroute?](https://www.g2.com/discussions/who-owns-talkroute) - 1 comment
- [Is Talkroute Hipaa compliant?](https://www.g2.com/discussions/is-talkroute-hipaa-compliant) - 1 upvote
- [What is Talkroute com?](https://www.g2.com/discussions/what-is-talkroute-com)
- [How do I use Talkroute?](https://www.g2.com/discussions/how-do-i-use-talkroute)

### [CallTower](https://www.g2.com/products/calltower/reviews)

Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions. We empower businesses with cutting-edge technologies like Microsoft® Teams Operator Connect, Webex by Cisco®, Zoom Phone, and AI-driven contact center solutions, including Webex Contact Center, Five9, and Genesys. Our expertise in contact center solutions enhances CCaaS and CX capabilities, delivering personalized optimization, conversational AI, and advanced analytics to elevate customer experiences and accelerate digital transformation. Driven by innovation and a commitment to excellence, CallTower continues to redefine how businesses connect, collaborate, and thrive on a global scale.

**Average Rating:** 4.3/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate CallTower?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CallTower?

- **Seller:** [CallTower](https://www.g2.com/sellers/calltower)
- **Company Website:** calltower.com
- **Year Founded:** 2002
- **HQ Location:** South Jordan, Utah, United States
- **Twitter:** @calltower  
8,987 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa9f46b38c421cdb86d6e6d8650fc5c02c6040fd029b80b151e8bf6812e5ab48&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcalltower%2F&secure%5Burl_type%5D=linkedin_company_website)  
249 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Information Technology and Services, Manufacturing
- **Company Size:** 61% Medium, 24% Small

#### What Do G2 Reviewers Say About CallTower?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **outstanding customer support** from CallTower, ensuring a seamless onboarding and troubleshooting experience.
- Users find CallTower's **efficient customer service** invaluable, appreciating their professionalism and support for Microsoft offerings.
- Users value the **reliable VoIP and UCaaS services** of CallTower, ensuring seamless communication for business operations.
- Users commend the **ease of use** of CallTower, facilitating efficient self-service and smooth communication for teams.
- Users appreciate the **excellent customer service** of CallTower, noting quick responses and helpful support from real people.

##### Cons

- Users experience **slow and inadequate customer service** , facing delays in support and unresolved issues.
- Users report **billing issues** with CallTower, citing confusion and delays in receiving accurate invoices.
- Users express frustration with **poor customer support** , as assistance is often unhelpful and issues remain unresolved.
- Users find the **lack of intuitiveness** in CallTower's admin portal hinders easy management of DIDs and tasks.
- Users experience **long wait times** for support and hardware, impacting overall satisfaction with CallTower's services.

#### What Are Recent G2 Reviews of CallTower?

**["One-Stop Shop for Seamless Telecom Integration"](https://www.g2.com/survey_responses/calltower-review-12686530)**

**Rating:** 4.5/5.0 stars

_— Antonio F._

[Read full review](https://www.g2.com/survey_responses/calltower-review-12686530)

**["Seamless Transition, Robust Support"](https://www.g2.com/survey_responses/calltower-review-6696569)**

**Rating:** 4.0/5.0 stars

_— Verified User in Non-Profit Organization Management_

[Read full review](https://www.g2.com/survey_responses/calltower-review-6696569)

#### What Are G2 Users Discussing About CallTower?

- [What is CallTower used for?](https://www.g2.com/discussions/what-is-calltower-used-for) - 1 comment

### [Voiso](https://www.g2.com/products/voiso/reviews)

Voiso is an AI-powered contact center platform designed to enhance the efficiency and effectiveness of sales and support teams. By leveraging advanced technology, Voiso enables organizations to deliver superior customer interactions at a faster pace. This platform caters to a diverse range of users, from high-growth startups to established global enterprises, all seeking to improve agent productivity, lower operational costs, and expand customer engagement across various channels and regions. The target audience for Voiso includes businesses of all sizes that require a robust solution for managing customer communications. Whether a company is focused on outbound sales campaigns or managing inbound customer support, Voiso provides the necessary tools to streamline operations. The platform is particularly beneficial for teams looking to enhance their performance through automation and data-driven insights, allowing them to focus on building relationships with customers rather than getting bogged down by administrative tasks. Voiso offers a comprehensive suite of features that set it apart in the contact center software category. The AI Predictive Dialer is a standout feature, enabling agents to make up to four times more calls per hour while significantly reducing call abandonment rates. This tool automates the outbound calling process by utilizing real-time data to connect agents with live prospects quickly, minimizing downtime and maximizing productivity. Additionally, the Flow Builder allows users to create customized call flows and interactive voice responses (IVRs) without any coding knowledge, further enhancing operational efficiency. Another key feature is the AI Speech Analytics, which provides instant insights into conversations. With the ability to transcribe calls with high accuracy and perform sentiment analysis, this tool empowers teams to understand customer interactions better and ensure compliance across multiple languages. Voiso’s omnichannel capabilities enable businesses to engage customers through various platforms, including voice, SMS, and social media, all managed from a single interface. This integration fosters improved customer engagement and response times, making it easier for teams to connect with their audience. Real-time dashboards and a mobile app further enhance the user experience by providing teams with immediate access to performance metrics and operational control from anywhere. With customizable dashboards, organizations can monitor key performance indicators and agent activity in real time, supporting informed decision-making. Voiso's commitment to flexibility is evident through its open APIs and enterprise-grade security, ensuring that businesses can scale their contact center operations globally without added complexity. This combination of features makes Voiso a comprehensive solution for modern contact center needs.

**Average Rating:** 4.8/5.0

**Total Reviews:** 92

#### How Do G2 Users Rate Voiso?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Phone Calls:** 10.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Voiso?

- **Seller:** [Voiso](https://www.g2.com/sellers/voiso)
- **HQ Location:** Singapore, Singapore
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d01f6a4aefd5caea1581c8adc30426dc9c54858c39efcb9499f8d359ecd771a9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoiso&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Data Analyst, Account Manager
- **Top Industries:** Information Technology and Services, Information Services
- **Company Size:** 96% Medium, 13% Small

#### What Do G2 Reviewers Say About Voiso?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliable call quality** of Voiso, enhancing their international outreach and boosting campaign effectiveness.
- Users find the **Flow Builder easy to use** , enabling non-technical team members to create custom interactions effortlessly.
- Users commend the **Local Caller ID feature** , enhancing callback rates and making Voiso essential for international campaigns.
- Users value the **AI predictive dialer** , enhancing efficiency and providing critical insights through speech analytics and call transcription.
- Users appreciate the **AI predictive dialer and speech analytics** of Voiso, enhancing efficiency and call quality.

##### Cons

- Users find the **dashboard customization complex** , requiring time and effort for less technical users to manage.
- Users find the **inadequate reporting** tools cumbersome, especially when needing timely data and customization options.
- Users find the **dashboard complexity** challenging, especially for less technical personnel managing the platform.
- Users find the **lack of intuitiveness** in the mobile app challenging for agents who are often on the move.
- Users noted a **learning curve** for older agents and non-technical staff, requiring time to adapt to the interface.

#### What Are Recent G2 Reviews of Voiso?

**["Voiso’s Omnichannel Workspace Unifies Customer Conversations Seamlessly"](https://www.g2.com/survey_responses/voiso-review-12414775)**

**Rating:** 5.0/5.0 stars

_— Ankita Y._

[Read full review](https://www.g2.com/survey_responses/voiso-review-12414775)

**["Holistic Call Center Analytics with Powerful Dashboards and Speech Insights"](https://www.g2.com/survey_responses/voiso-review-12345339)**

**Rating:** 5.0/5.0 stars

_— Mudassir K._

[Read full review](https://www.g2.com/survey_responses/voiso-review-12345339)

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 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Von [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) recherchiert und verfasst

Updated April 9, 2026

Voice over Internet Protocol (VoIP) Software überträgt Telefongespräche über ein IP-Netzwerk, ohne auf traditionelle Telefoninfrastruktur angewiesen zu sein, und fungiert als moderne Alternative zu privaten Nebenstellenanlagen (PBX). Es hilft Organisationen, Kommunikationskosten zu senken, Remote-Arbeit zu unterstützen und sichere Anruffunktionen aufrechtzuerhalten.

### Kernfunktionen von Voice over Internet Protocol (VoIP) Software

Um in die VoIP-Kategorie aufgenommen zu werden, muss ein Produkt:

- VoIP-PBX-Systeme für Unternehmen bereitstellen oder eine VoIP-Softphone-Anwendung anbieten
- Funktionen enthalten, die bei der Verwaltung eingehender Anrufe helfen, wie Anrufweiterleitung, Anrufübertragung und Routing
- Echtzeit-Netzwerküberwachung über Dashboards ermöglichen
- Integrationskompatibilität mit Kommunikations- und CRM-Plattformen bieten

### Häufige Anwendungsfälle für Voice over Internet Protocol (VoIP) Software

VoIP-Software unterstützt skalierbare, zuverlässige Kommunikation für interne Zusammenarbeit und kundenorientierte Interaktionen. Sie kommt auch Teams zugute, die verwandte Tools wie [Videokonferenzsoftware](https://www.g2.com/de/categories/video-conferencing), [UCaaS-Plattformen](https://www.g2.com/de/categories/ucaas-platforms), [Contact-Center-Software](https://www.g2.com/de/categories/contact-center) und [CRM-Systeme](https://www.g2.com/de/categories/crm) verwenden.

### Wie sich Voice over Internet Protocol (VoIP) Software von anderen Tools unterscheidet

VoIP unterscheidet sich von traditionellen PBX, indem es veraltete, vor Ort installierte Telefonsysteme durch IP-basierte Anrufe ersetzt, die Infrastruktur- und Wartungskosten senken und die Flexibilität für Remote- und Hybrid-Teams verbessern. Im Vergleich zu umfassenderen UCaaS-Plattformen konzentriert sich VoIP hauptsächlich auf Sprachanrufe, Softphones und SIP-basierte PBX-Funktionalität, obwohl VoIP typischerweise ein Kernbestandteil der meisten UCaaS-Angebote ist.

### Einblicke von G2 zu Voice over Internet Protocol (VoIP) Software

Basierend auf Kategorietrends auf G2 sind die Zuverlässigkeit von VoIP, Kosteneinsparungen, die einfache Fernzugriffsmöglichkeit und die Bequemlichkeit von Softphone-Optionen, die physische Tischtelefone ersetzen oder ergänzen, hervorzuheben.

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